Hybrid Communications Consultant - Mindset

About WSDOT

The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT leads an award-winning Active Transportation Plan, manages the world's longest floating bridge, and operates the largest ferry system in the nation!

The Opportunity

WSDOT is currently seeking a Communications Consultant 1 to support communications and workforce development within the Multimodal Planning & Data Division in Olympia, WA. In this role, you will work to inform decisions by helping to develop, edit, coordinate, and distribute communications materials that support planning, policy, data, and analysis services.

You will collaborate with division and agency staff, external stakeholders, and agency leadership to develop clear and effective documents, graphics, emails, web content, and other communications. You will also provide quality control for a variety of materials. Your work will help advance the division's mission to inform decisions through expertise and innovation that support a statewide sustainable and integrated multimodal transportation system.

What to Expect

Among the varied range of responsibilities held within this role, you will:

• Import, format, merge, and manipulate text and graphic images using standard PC applications.
• Review and assist with copy editing, design, layout, publication, and sharing of materials through email, Teams, SharePoint, and the web.
• Research and work with internal partners to draft division publications, including folios, reports, fact sheets, and one-pagers consistent with WSDOT style and graphic standards.
• Assist in developing graphics, tables, charts, polls, and surveys using Microsoft, Adobe, Survey Monkey, and/or Mentimeter.
• Draft content for internal communications, including blogs, newsletters, Teams channels, and other publications.
• Draft materials that increase the visibility and credibility of planning and data products and services.
• Assist with sharing messages about how the division supports strategic goals, including the WSDOT Strategic Plan, Federal Planning Emphasis Areas, Title VI, and state environmental justice goals.
• Develop scripts, record, and edit videos to support planning-related communications.
• Support virtual, hybrid, and in-person meetings and conferences, including scheduling, agendas, presentations, speakers, registration, food and materials, technical support, and day-of-event activities.
• Review and assist with revising web content and build and update content in Drupal for the WSDOT public website and/or InsideDOT employee intranet.
• Collaborate with authors and subject matter experts to review, revise, and update web content and provide workflow feedback to improve governance.
• Perform other duties as assigned to support operational needs, team projects, and cross-functional initiatives.

Qualifications

To be considered for this opportunity, the following competencies are required
:

• Growth Mindset: Actively demonstrates a commitment to learning and growth.
• Service-Oriented: Demonstrates a willingness to take action to meet the needs of others.
• Writing and Editing Skills: Strong writer with ability to edit the writing of others.
• Web Development: Ability to develop and publish web content consistent with agency guidelines.
• Graphic Design: Ability to use industry standard software to develop a variety of graphic elements, including logos, images, flow charts, and design visualizations.
• Document Layout: Able to take large amounts of text/photos/graphics/tables and import them into a document for publication using Microsoft Word and/or Adobe InDesign. Documents must pass accessibility check.
• Meeting Support/Event Management: Actively supports all aspects of in-person, hybrid, and virtual meetings, including scheduling, developing materials, arranging speakers, presenting, arranging food, setting up, and cleaning up.

It is preferred that qualified candidates also demonstrate:

• WSDOT Style Guidance: Knowledge about WSDOT communications and graphic style requirements.
• Drupal Proficiency: Experience editing websites using Drupal.
• Lean Six Sigma: Experience and/or certification in the Lean process improvement methodology.
• ADA Accessibility Standards: Base level knowledge about creating and…