Quality Assurance Analyst

We are seeking a passionate, well-rounded, data specialist to support a prominent healthcare program and State-based Exchange oversight team as a Quality Assurance Specialist. This candidate is highly skilled with Microsoft technologies including SharePoint, Power Apps, Power Automate and Power BI. The ideal candidate will demonstrate creativity through data visualizations, communication with the customer, strong organization and testing skills, and the ability to independently identify, document, and research a problem or tell a story using data.

The successful candidate is expected to be a self-starter, work independently with limited guidance, and collaborate on design efforts. You will work closely with project coordinators and business analysts as well as SharePoint developers to support health IT initiatives based on business needs, innovation, and requirements.

• Support QA effort for SharePoint online classic to SharePoint online modern. With customization that doesn’t “copy and paste” over, we need new ideas and support to test user friendly solutions that impact multiple work streams. Work alongside existing developers and testers to create something that will delight our stakeholders and to make sure that migrated content works according to requirements.
• Works iteratively with the business, product, and development teams through all aspects of the Systems Development Life Cycle (SDLC), including business requirements, functional specifications, integration, and regression testing using current testing methodologies and tools.
• Implements efficient and effective test plans for new systems, problems and/or enhancements.
• Analyzes and dissects system requirements and technical specifications to create and execute test cases. Writes and executes detailed, reusable test cases - clear step by step instructions for manual execution.
• Plans, documents, evaluates, and tracks testing results to ensure system applications are free from defects including clear communication of expected vs actual results and reproduction steps.
• Actively participates in walk-through, inspection, review and user group meetings for quality assurance.
• Participates in production implementation verification and is accountable for validating system quality.
• Works with project teams to establish quantitative measurements and techniques for measuring software quality.
• Reviews and evaluates products and services for adherence to government directives, standards and guidelines concerning quality assurance.
• Responsible for entering defects into defect tracking tool.
• Maintain data repositories and reporting tools (for example, within SharePoint).
• Contribute to data consolidation efforts.
• Compile supplementary reports for key stakeholders.
• Think critically and adapt to unpredictable reporting requests with quick turnaround times.
• Contribute to SOPs and user guides.
• Provide expert advice, assistance, or guidance in support of technical programs and projects.
• Work closely with internal and external customers to understand their analytics needs and identify KPIs and data to track.
• Monitor consistency of customer data and work with appropriate teams to fix data issues.
• Contribute to an organized repository of project information and data on the project and customer SharePoint sites.
• Contribute to process improvement solutions and work proactively.
• Contribute to the execution of project or task plan and help assess the impact of industry trends, policy or standard methodologies.
• Conduct activities in support of the project team’s objectives.

• Education:
  
  Bachelor’s degree
• Highly Proficient Microsoft Office skills, including Word, Power Point
• Expert Excel skills (including macros,…