SaaS Support Specialist — Troubleshooting & Training
Listed on 2026-10-15
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IT/Tech
Technical Support, IT Support, HelpDesk/Support
CDM Smith Inc. is seeking a technically savvy SaaS Technical Support Analyst to support our customers across the US.
You will troubleshoot, document, and resolve complex SaaS issues, collaborate with Product, Engineering, and Customer Success teams, and help scale support operations through knowledge base content and training. Travel up to 10% may be required; domestic/international travel variable by project.
Step into the SaaS Support Specialist — Troubleshooting & Training role at Trinnex in Olympia, WA, United States and grow with us.
We are currently recruiting a SaaS Support Specialist — Troubleshooting & Training for our team in Olympia, WA, United States.
This is a great position to take on the SaaS Support Specialist — Troubleshooting & Training role at Trinnex.
As a SaaS Support Specialist — Troubleshooting & Training, you will play an important part at Trinnex in Olympia, WA, United States.
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