WCSM Business Analysis Supervisor Job Olympia area,Washington USA,IT/Tech

WCSM Business Analysis Supervisor

(IT Business Analyst-Senior Specialist)

WaTech:
Leading the way in technology!

Washington Technology Solutions (WaTech) is at the forefront nationally in integrating innovative technologies that revolutionize how state services are delivered to the people of Washington. WaTech establishes the strategic technological framework for various state domains and programs, overseeing the primary technology services throughout the state.

About the opportunity:

The Workers’ Compensation Systems Modernization (WCSM) Program is a portfolio of projects with the combined task of modernizing L&I's systems and processes. the Department of Labor & Industries (L&I) is moving from a mainframe-centric model to a cloud-first model, creating the ability to introduce new capabilities and enhance existing capabilities more easily in the future. The WCSM Program leadership is located within the WaTech Director’s Office, and the day-to-day Program team will be located in WaTech.

The majority of project subject matter experts are located within L&I.

The WCSM Business Analysis Supervisor, serves as the BA team's escalation point, mentoring and guiding business analysts to deliver efficient, transparent, and value-driven outcomes that advance the WCSM Program objectives and strengthen trust across L&I and WaTech leadership. This position is responsible for supervising business analysis activities across complex enterprise systems, fostering cross agency collaboration, and ensuring business needs are accurately captured, documented, validated, and translated into actionable requirements.

Some

of what to expect with this role:

Provide leadership, mentoring, and supervision to personnel on the BA team within the WCSM Program PMO.
Communicate expectations, complete performance appraisals, and provide professional development opportunities.
Lead the facilitation of high complexity requirements sessions with executives, product owners, program leaders, SMEs, and technical partners to define enterprise level business, functional, and technical requirements.
Ensure the creation, refinement, and approval of future state workflows, business rules, and cross system integration requirements.
Provide guidance on the creation of user stories, acceptance criteria, epics, use cases, process flows, wireframes, and prototypes.
Identify and resolve requirement conflicts, gaps, and ambiguities by applying analytical methods and conducting focused alignment sessions for impacted parties.
Perform gap analysis between current manual processes and potential automation solutions.
Conduct post-implementation reviews (PIRs) to assess the effectiveness of process improvements and system changes, identifying lessons learned.
Translate complex technical and architectural concepts into clear, actionable information.
Prepare dashboards, reports, and communication artifacts for business audiences.
Review vendor deliverables, test documentation, and remediation plans for accuracy and completeness.

Here’s what we’re looking for:

10 years of experience of recent information technology related experience performing business analysis functions in each of the following
:
- Elicitation, tracking, and documentation of business and functional requirements.
- Development of business process models, mockups, user stories, epics and acceptance criteria, use cases, test cases, training materials and providing training to customers.
- Performing as a liaison between business and technical staff.
- Providing critical analysis of complex systems and business processes, functions, inputs and outputs, data analysis, technical environments and visually documenting those processes.
The total years of experience
must include experience in at least three of the…