Software Development Engineer in Test: IT Quality Assurance, Journey
Listed on 2026-10-16
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IT/Tech
Systems Analyst, IT QA Tester / Automation, IT Consultant, Technical Support
The ideal candidate for this Software Development Engineer in Test (IT Quality Assurance, Journey) role is a software testing professional who understands how quality assurance contributes to the successful delivery of applications in an enterprise.
Candidates with experience analyzing requirements, creating and executing test plans, documenting results, and identifying risks before software is deployed into production.
Candidates will partner with cross-functional teams to support system enhancements, new implementations, and ongoing maintenance efforts. Their work helps ensure applications function as intended and provide a reliable experience for agency staff, partners, and customers.
The Innovation & Technology Office, Information Technology Services (ITSD) Division of the Employment Security Department (ESD) manages, develops, supports, and maintains the agency’s computer systems, web technologies, network and data communications and the data warehouse. It also provides technical assistance for installation and operation of personal computers and software.
This full-time/permanent role is primarily telework; however, you may need to report to the office for occasional meetings or special events.
Enterprise Applications (EA) is a business area of ITSD consisting of functional teams responsible for enterprise testing, system operations and application development. This position exists on the Testing Team under Enterprise Applications and reports to the Software QA Supervisor.
Some of your duties may include:Developing product comprehension to design Enterprise Application (EA) test plans.
- Get assignments from backlog and break down their contents.
- Investigate target data, users, and processing.
- Analyze business requirements, system specifications and related information.
- Work with development and subject-matter experts to resolve testing needs.
- Identify required resources to build test environment.
- Coordinate with developers, infrastructure and subject-matter experts to establish or update databases, hardware, software, services, permission and tools.
- Setup test environment with deployed application to test.
- Script testing steps in test cases with simulated data inputs and expected outputs.
- Create and organize test cases under test plan.
- Execute manual and automated test cases.
Option 1: Six (6) years’ experience as an information technology (IT) quality assurance professional.
Option 2: Associate’s degree in IT or closely related field AND four (4) years as an IT quality assurance professional.
Option 3: Bachelor’s degree in IT or closely related field AND two (2) years as an IT quality assurance professional.
In addition to one of the above options, you must also have the following experience:- Experience querying relational databases.
- Experience programming scripts and/or building applications in object-oriented languages for automated testing purposes.
- Experience planning, designing, and executing manual and automated software tests.
- Experience reporting software defects.
Competencies:
- Accountability: Accept personal responsibility for work and actions.
- Communication Effectiveness: Effectively convey ideas and information.
- Critical Thinking: Use purposeful and reflective judgment to process, analyze, interpret, explain, evaluate, illustrate, and compare information.
- Customer Service: Commit to providing value-added services to external and internal customers.
- Inclusiveness: Actively contribute to a work environment that embraces diversity and uses diverse perspectives to help…
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