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Technical Support Manager - Lead Enterprise Support & CSAT

Job in Olympia, Thurston County, Washington, 98502, USA
Listing for: Cribl
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Administrator, Network Security
Salary/Wage Range or Industry Benchmark: 116000 - 181000 USD Yearly USD 116000.00 181000.00 YEAR
Job Description & How to Apply Below

Cribl is seeking a Technical Support Manager to lead a highly technical support team focused on customer success and CTL. You will mentor engineers, manage escalations, and drive metrics to SLA and CSAT goals while building Cribl product knowledge and championing customers and engineers.

Join a remote-first company with a strong benefits package and a focus on high-quality software delivery. Expect on-call duties and leadership responsibilities across a global customer base.

We are seeking a motivated Technical Support Manager
- Lead Enterprise Support & CSAT to join Cribl in Olympia, WA, United States.

We invite applications for the Technical Support Manager
- Lead Enterprise Support & CSAT position located in Olympia, WA, United States.

The following role is for a Technical Support Manager
- Lead Enterprise Support & CSAT with Cribl.

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