IT System Administration - Senior​/Specialist

The Washington State Patrol is committed to being an Equal Opportunity Employer and strives to foster an environment in which everyone is encouraged to be their authentic selves, communicate openly, and act with courage. The WSP is dedicated to promoting fair and equitable hiring, training, and promotional practices through innovative recruitment and retention strategies.

The ITD exists to leverage technology to enhance and sustain business processes, public safety infrastructure, and statewide emergency communications to facilitate the accomplishment of all agency goals.

This position also supports NICE (Distributed Radio Recorder System), Premier One Mobile (P1 Mobile) (which is an in-vehicle CAD application that provides secure communication with dispatch and other department vehicles as well as direct access to national and local law enforcement databases and other electronic information services), CAD GIS (Geographic Information System) data, and various external systems specific to Communications (e.g. Rapid Responder, JIS-Link, JBRS, etc.).

These applications are used by the Communications Officers, other WSP users (such as CVEO, Uniform and non-uniform troopers), and 18 outside agencies (such as Department of Fish and Wildlife, Department of Natural Resources and Department of Transportation).

• This position must operate at the highest level to ensure the officers and public safety.
• Actively assess the health, performance, and security postures of agency CAD, P1 Mobile, and other systems and implement enhancements and corrective actions as necessary to ensure maximum overall system integrity and availability.
• Act as the agency liaison with Motorola (CAD and P1 Mobile vendor)
• Maintain the Motorola Systems and deploy server hardware driver and firmware updates on a scheduled basis to ensure enterprise-wise consistency.
• As the SME (Subject Matter Expert) effectively determines and recommends the best solutions to resolve any technical or business issues related to the systems being managers.
• Ensure compliance with federal Criminal Justice Information Systems (CJIS) and State of Washington Office of the Chief Information Officer (OCIO) security standards by reviewing gap analysis reports as distributed by the WSP Chief information Security Officer (CISO) and implementing corrective actions.
• Prepare and submit IT Technology Design Reviews.
• Technical Architecture Committee
• Provide senior level security advice to the CISO for new and existing systems.
• Security Reviews of new technology.
• This position is the highest technical authority and system administrator subject matter expert position with the primary responsibility for Systems and Server Production and Quality Management for the technologies and infrastructure used by CAD related systems.
• Prepare and submit IT Technology Design Reviews to ITD's project management as needed in support of the technology strategy of WSP.
• Report to the Technical Architecture Committee as needed to establish the implementation of new standards in office automation and data processing.
• Maintain the ability to work with Communications Division personnel to troubleshoot technical issues as they relate to CAD.
• Maintain availability to provide troubleshooting.
• Manage, control, and work with the CAD vendor to make necessary changes as a result of findings, issues, or errors.
• This position is also responsible for the proper testing of fail-over operation during disaster recovery which must be tested annually.

• Bachelor's degree or higher in Information Technology (or closely related field)
  • Working experience in an IT operations field may be substituted for education year for year, but not concurrent with the following.
• 5 Years' experience as an senior‑level system administrator (normally attained after 13 to 14 years).
  • OR 8 to 10 years of experience in the industry standards for Law Enforcement Communications, its Operations, Structure and Maintenance.

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

The Washington State Patrol does not provide immigration sponsorship; therefore, applicants must possess work authorization that does not require employer sponsorship.

• Ahealthy life/work balance by offering flexible schedules and telework options for most positions.
• An Infants at Work…