Senior Business Systems Analyst, Enterprise Asset Management; Trapeze

• Strong analytical, problem-solving, organizational, and customer-service skills.
• Strong written and verbal communication skills, including the ability to facilitate discussions with technical and non-technical stakeholders.
• Ability to manage multiple priorities, work independently, meet deadlines, and adapt effectively to change.
• Experience using Trapeze, specifically with configuration, business process design, security administration, file loads, testing, troubleshooting, and ongoing maintenance.
• Experience in fleet, facilities, materials management, or other asset-intensive environments.

We are seeking a Senior Business Systems Analyst Enterprise Asset Management to join our Information Systems team. This position serves a critical role in supporting the operational and strategic functions of the agency's Enterprise Asset Management platform and connected asset technology ecosystem. This position oversees the full lifecycle of EAM administration, including configuration, security and role management, integrations, data management, reporting, and change management, with a strong focus on optimizing system performance, enabling process automation, and strengthening data quality across Fleet, Facilities, Inventory, and other operational divisions.

The role partners closely with Information Systems, maintenance leadership, capital planning, finance, business intelligence, and vendor stakeholders to enhance EAM capabilities, streamline end-to-end asset workflows, and expand enterprise reporting and analytics in alignment with Transit Asset Management objectives and State of Good Repair goals.

• Serve as the EAM technical lead and super-user for Trapeze EAM and connected platforms, responsible for configuration, module optimization, permissions governance, troubleshooting, and ongoing maintenance.
• Design, configure, and optimize asset inventory, work management, materials management, warranty tracking, preventive maintenance, capital planning, and reporting functions.
• Plan and administer workflows aligned with Transit Asset Management policy, preventive maintenance strategies, and compliance activities.
• Manage EAM lifecycle phases, upgrades, and enhancements in partnership with Information Systems, business stakeholders, and vendors.
• Oversee asset inventory structure, naming conventions, lifecycle tracking, condition assessments, and maintenance history.
• Ensure alignment of EAM data with enterprise reporting, lifecycle modeling, State of Good Repair compliance, National Transit Database reporting, and capital planning processes.
• Develop and maintain automated reports, dashboards, KPIs, and analytics.
• Conduct data validation and audit activities to improve integrity and support regulatory reporting.
• Expand reporting capabilities to deliver actionable operational and strategic insights.
• Build dashboards and KPI suites supporting asset health, preventive maintenance compliance, work backlog visibility, and inventory performance.
• Provide recurring and ad hoc reporting while safeguarding appropriate access to sensitive information.
• Collaborate with analysts and subject matter experts to document, optimize, and improve maintenance workflows.
• Create and execute testing plans, scripts, and validation activities to ensure system functionality and performance.
• Assist with change management processes and governance practices for new and existing technologies.
• Create end-user training, adoption, and release readiness activities. Coordinate integrations between EAM and enterprise systems including ERP, inventory, fueling, telematics, and analytics platforms.

• Associate's or Bachelor's degree in information technology, maintenance management, business administration, or a related field. Equivalent experience may be substituted.
• 3 or more years of experience with EAM, ERP, or CMMS platforms;
  Trapeze EAM preferred; or 1 year of OneIT Trapeze project experience at Intercity Transit.
• Experience in fleet, facilities, materials management, or other asset-intensive environments supporting workflows, reporting, or system configuration.
• Successful applicant will need to have or obtain a Workday certification within the first 6-months of employment.

• Five years of progressively responsible technical or asset management experience, or two years in a technical lead role.

• Experience with integrations, SQL, Crystal Reports, and…