Business Analyst

Posting number: 2026-91

Department: Administrative Office of the Courts

Job classification: ADMINISTRATIVE OFFICE OF THE COURTS

Posting type: Open

Categories: Court Administration, Business

Washington Courts Employment Opportunity

Administrative Office of the Courts (AOC)

Business Analyst

Court Services Division

Our Mission
:
To advance the timely, effective, and equitable operations of the Washington State judicial branch.

Location: Olympia, Washington (AOC requires employees to reside in Washington State).

Salary: $86,688 - $113,736per year (DOQ). This position is not eligible for overtime.

Closes: November 12, 2026. AOC reserves the right to close the recruitment at any time after seven calendar days.

In-Office Requirement: This position requires at least two days per week working in-office.

Transforming user needs into powerful court solutions.

The Administrative Office of the Courts is seeking a motivated and detail-oriented Business Analyst to help shape the technology and processes that support our internal applications. In this role, you’ll dive into the heart of how our staff work, uncovering system needs, translating them into clear business requirements, and making meaningful improvements through thoughtful analysis and User Acceptance Testing. You’ll work closely with teammates across the Court Services Division and collaborate with partners throughout AOC, other state agencies, and technology vendors.

Together, you’ll influence how systems are designed, enhanced, configured, and tested to serve users statewide.

This position offers the opportunity to think critically, work independently, and apply your analytical strengths to real-world challenges. While you’ll rely on established procedures for many tasks, you’ll also navigate situations that require creativity, interpretation, and fresh problem-solving. If you enjoy variety, thrive in a collaborative environment, and want your work to support the effective functioning of Washington’s courts, this role gives you the chance to make a meaningful impact every day.

Some of the duties you will perform are:

• Plan, schedule and lead the management of requirements for complex solutions.
• Elicit business requirements from internal and external subject matter experts.
• Serve as a liaison between stakeholders and technical personnel to ensure that business needs are clearly defined, understood and translated into technical solutions.
• Translate business requirements into user stories, use cases and acceptance criteria.
• Develop and maintain requirements documentation.
• Develop and maintain requirements traceability matrices for requirement management and re-use.
• Analyze requirements for completeness and testability.
• Review test results to confirm that test acceptance criteria have been met.
• Provide consultation to project stakeholders.
• Conduct intensive, in-depth systems analysis for new or enhancements for small to large and highly complex applications and systems.

• Eight years of information technology experience, which includes three years of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

• Associate degree in computer science, information systems or related technical/business discipline and six years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering…