Torts Operations Manager; WMS - WA State Office Attorney General

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The Attorney General’s Office is recruiting for a permanent full-time Torts Operations Manager (TOM) (WMS Band
2) for our Torts Division. This position is not union-represented and is currently located in Olympia, Washington. Relocation of duty station for this position to Seattle, Tacoma, or Spokane may be permissible.

The position is set at Band 2 in the Washington Management Services structure. The salary range for this position is $97,500-$126,500 annually, with an earning potential of $130,320 annually. The base pay offered will take into account internal equity and may vary depending on the preferred candidate’s job‑related knowledge, skills, and experience.

• Incumbents assigned to a position requiring dual language skills will receive a 5% Dual Language Requirement Pay stipend.
• If the official duty station for this role is relocated to Seattle, incumbents will be eligible for 5% King County Assignment pay.

Washington State offers one of the most competitive benefits packages in the nation, including Medical/Dental/Vision for employees & dependents;
Vacation, Sick, and Other Leave; 11 Paid Holidays per year; PERS plans; and Life Insurance. Beyond these traditional benefits, we offer Dependent Care Assistance, Flexible Spending Accounts, Public Service Loan Forgiveness, Tuition Waiver, Deferred Compensation, Employee Recognition Leave, and more. We also offer flexible schedules and telework options for most positions, a Wellness Program, the Employee Assistance Program, and numerous affinity groups.

The Torts Operations Manager (TOM) is the highest‑level, non‑attorney manager impacting all aspects of Torts operations. The TOM reports to the Division Chief, who in turn reports to the Deputy. The TOM serves as liaison to the division’s Fiscal Analyst, providing division‑level budget management and ensuring that costs are accurately billed, monthly and quarterly fiscal reports are developed, and expenditures are anticipated based on case progress and status while monitoring contract compliance of over 700 contracts.

The TOM manages the non‑legal administrative and operational functions of the Division. As a core member of the Torts Management Team, in coordination with the Division Chief and Managing Attorneys, the TOM develops and implements policies, procedures, and processes for all operational functions related to the defense of state tort liabilities.

The TOM recommends and tracks performance measures related to the inter‑agency agreement that funds the Division; independently assesses and assures data reliability across a wide range of reporting obligations; develops data‑sourced reports for internal and external stakeholders; and exercises independent judgment in adapting practices and procedures to meet developments in case law.

The position supervises and coordinates with the WMS Band 1 Administrative Operations Managers (AOMs) who oversee operations at three Torts locations. The role is responsible for developing and implementing all processes, procedures, and best practices used by all attorneys and staff in the Torts Division to assure optimum use of AGO resources in defense of state tort liabilities.

If you thrive managing people and office programs such as strategic planning, contracts, developing policies, processes and procedures; data management and reporting; along with oversight and management of personnel; and essentially influencing all the details of an office while fostering successful and positive colleague relationships, this might be the opportunity for you.

The Torts Division is seeking an experienced, senior‑level administrative professional to fill the Division’s lead non‑lawyer position. The Torts Division defends state agencies, employees, officers, and volunteers against lawsuits for money damages…