Elder Care-Adult Protective Services Manager

Elder Care/APS Manager

The Elder Care/APS Manager is responsible for leading and overseeing the daily operations of the Elder Care and Adult Protective Services (APS) program. This role is dedicated to protecting vulnerable Tribal elders, individuals with disabilities, and their families from abuse, neglect, and exploitation. The Manager develops and strengthens support systems by fostering strategic partnerships with Tribal entities, external agencies, and service programs, as well as by providing training and education to individuals, families, community members, and service providers.

Through a holistic, team-based, wrap-around service model, the Elder Care/APS Manager works to support elders and vulnerable adults in achieving their highest possible level of health, independence, and overall wellness within the Tribal community.

This position ensures confidentiality, security, and accuracy of records and promotes positive employee, client, and community relations. Strong written and verbal communication skills and outstanding client service to fellow employees, clients, vendors, etc. are expected. Regular attendance is required, and on occasion, later hours or weekend time may be required. A professional attitude and appearance are expected.

Primary responsibilities are the basic job duties that an employee must be able to perform. This list of responsibilities is intended to be representative of the duties performed within this classification. The omission of a function does not preclude management from assigning duties not listed if such duties relate to the position.

• Provide leadership and oversight of the Elder Care/APS Service Programs, including staff supervision, budget management, reporting, compliance and adherence to legal requirements.
• Develops and implement culturally relevant services aligned with the mission of the Nisqually Tribe, including the creation of an annual strategic plan that outlines program goals, objectives, timelines, reporting, and compliance requirements.
• Create and maintains culturally appropriate policies and procedures that align with the mission of the Nisqually Indian Tribe and comply with all Tribal, state, federal, local laws and regulations.
• Develops, submits, and manages grants and contracts to ensure compliance and effective service delivery.
• Evaluates current services and uses community input gathered through surveys and assessments, to develop or expand programs to meet identified needs and priorities.
• Builds and maintains collaborative partnerships with other Tribes, federal, state, and local agencies and organizations.
• Facilitates interdepartmental and external collaboration among providers and programs to deliver holistic, multidisciplinary support services that meet client needs.
• Ensure adherence to internal policies, regulatory requirements, APS ethics, and best practices, while providing guidance on implementing culturally competent, evidence-based approaches to care.
• Collaborate with Tribal programs and community groups to deliver culturally appropriate prevention and rehabilitation services and activities.
• Designs and implements multidisciplinary intervention procedures and processes.
• Develops and maintains procedures for crisis response services.
• Ensures timely and accurate completion of all documentation, including forms, diagnostic records, and progress notes, in accordance with all applicable laws and standards.
• Engage with community organizations and raise awareness about elder abuse prevention and available resources.
• Leads the APS team by providing guidance, assigning cases, mentoring staff, and overseeing case progress. Sets performance expectations, manage workflow, provides training, coaching, evaluations, and takes corrective action when necessary.
• Stays current on training, best practices, and professional development to ensure the delivery of high-quality, culturally competent services.
• Identifies potential risks for abuse or neglect and implements proactive measures to protect vulnerable adults or individuals with disabilities.
• Prevents, addresses, and resolves conflicts by collaborating with involved parties and following Nisqually Tribal Policies and Procedures.
• Implements and manages data systems to track productivity, service use, and reporting. Ensures data security and confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2.
• Provides direct services or staff coverage as needed in the absence of…