Bilingual Wireless Retail Sales Associate

Bilingual Wireless Retail Sales Associate

Join to apply for the Bilingual Wireless Retail Sales Associate role at Spiked Holdings

Metro by T‑Mobile Wireless Retail Sales Representative at Spiked Wireless is a full‑time and part‑time position. The successful candidate will represent the Metro brand, meet and guide customers through phone and accessory buying, and work with the team to meet personal and company goals. Compensation includes more than $20.00 per hour (all‑in) with a generous commission program, instant pay via the Tap Check service for first‑week pay, and full‑time benefits such as 401(k), dental and vision insurance, and an employee assistance program.

• Strong hourly compensation coupled with a generous commission program allows you to make more than $20.00 per hour (All‑in).
• Get paid your first week with our Tap Check program—an on‑demand pay service.
• Full‑time team members receive a generous benefits program, including a 401(k), dental and vision insurance, and an employee assistance program.
• Discounts on Metro by T‑Mobile phone plans and accessories.
• Chances to win cash and prizes with frequent and fun sales contests.
• Constant training and opportunities for advancement.
• Metro by T‑Mobile uniforms and swag!

• Approach every customer that walks through the door with a goal of understanding their needs by asking good questions and listening.
• Exceed monthly revenue sales goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics.
• Participate in marketing efforts to solicit new business, including outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store.
• Be a team player and work in a group environment, be open‑minded to learning new things, and always treat customers and co‑workers the way you’d like to be treated.
• Work with store management in opening and closing, including cash handling, inventory count, and deposits governed by operations control standards.
• Be professional and confident of what you’re selling by utilizing all the tools that management provides to continually improve your knowledge of the products offered and the phones’ features.
• Have complete integrity, be dependable, show up on time every day, avoid bringing personal problems to work, and help maintain a clean, organized store.

• 1+ years of sales experience (preferred), ideally in the wireless telecommunications industry.
• At minimum a high school diploma or GED.
• Excellent verbal communication skills.
• Professional, energetic, optimistic, confident, with a winning attitude.
• The ability to multitask and work with teammates.
• Enjoys helping others and is extremely friendly.
• Has good decision‑making skills and the ability to think on your feet.
• Be coachable and willing to coach others.
• Bilingual is required.
• Must be at least 18 years old, legally able to work in the United States, have reliable transportation, and be willing and able to undergo a background check.
• Must be able to work nights and weekends.

Spiked Wireless is an authorized retailer for Metro by T‑Mobile, one of the nation’s fastest‑growing wireless service brands. In July of 2013, we opened our very first store. Today, we have grown to 110+ locations in 7 states. We provide exceptional service by over‑serving the under‑served, guided by our core values of compassion, accountability, respect, excellence, and service above self. Apply with Spiked Wireless today.

Spiked Wireless is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.

• Entry level

• Full‑time

• Sales and Business Development

• Wireless Services