Inside Sales Position

Join to apply for the Inside Sales Position role at PCI Pest Control

⭐ About Us
PCI Pest Control is a second-generation family company with over 25 years of delivering exceptional service to Thurston County and beyond. We are here to build a team that plays the game of business with excellence. We win together, grow together, and raise our families through the success we create as one team.

We Believe In
Extreme Ownership
Serving others first
Giving our best every day
Team over ego
Creating an amazing experience for customers and employees

We are growing fast (two markets, strong recurring revenue), and we need a new sales rep in 2026 to help us build our growth engine.

About The Role
We are hiring a high-performing Inside Sales Representative who is energized by fast-paced phone work, warm leads, and helping customers solve real problems. This is not cold-calling. You will handle inbound leads, web inquiries, texts, chats, and outbound follow-up to convert interest into scheduled appointments and new customers. The right person will thrive with structure, accountability, and a clear path to success.

What You’ll Do (Key Responsibilities)
Inbound Sales
Answer inbound calls/texts/webforms within 5 minutes
Convert inbound leads into evaluations or same-day starts
Follow scripts, pricing, and service guidelines

Outbound Sales
Work through follow-up sequences Re-engage warm leads and previous quotes Track follow-up progress inside CRM and call system

Scheduling & Coordination
Book appointments for Evaluators & service team Fill gaps in the schedule to maximize daily capacity Communicate clearly with field teams

Customer Experience
Provide consistent, friendly, professional communication Document all interactions accurately Support customers through every step of onboarding

⭐ Who You Are (Requirements)
Must Have
3 years of sales experience (preferably inside sales or call center)
Strong verbal communication and phone presence
Excellent typing speed & computer proficiency
Experience in a service business (preferred: home services, HVAC, plumbing, pest, or similar)
Competitive spirit with a team-first mindset
Coachable, organized, reliable

Nice to Have
Experience using call center systems or CRMs
Field Routes, CTM, or other service-industry software
Bilingual Spanish
Strong writing & messaging skills
Ability to stay calm under pressure

Compensation & Benefits
$20–$24/hour DOE
Commission up to $1,000/mo for closed sales
Full medical, dental, vision
Paid holidays & PTO
401(k) with match
Annual company events, BBQs, and family gatherings
Career growth opportunities within a growing company
Ability to directly impact business success (fast feedback loop)

Our Core Values
Do What's Right - We tell the truth, own our actions and do the right thing even when it's hard
One Team - No silos, No long wolves, we move as one
WOW Every Customer - We create an experience worth talking about
Give Back - We give our time, talent and resources to build a better community
Win the Game - We run the business with excellence because profit fuels opportunity, freedom & growth for all of us
Gotcha - We catch people doing the right things - because positivity is our superpower

If these speak to you, you’ll love it here.
Apply Today
Join a thriving service team, be part of a high-performing culture, and help build something special in the PNW.