SSVF Case Manager
Listed on 2026-01-15
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Social Work
Family Advocacy & Support Services, Community Worker
Overview
$26.44- $30.60 HR/DOE
Join our Team! We offer an excellent benefits package!
3 weeks vacation
* 12 days sick leave
* 13 holidays
* medical
* dental
* vision
* life insurance
* LTD
* AD&D
* pension
* 403b
* catastrophic & accident ins *
Position
Description:
(Summary of position) The Case Manager is a member of the service team for Veterans Services program of Catholic Community Services. This position serves nine counties in our SW reign. This position maintains a caseload of households in the Veterans Homeless Prevention/Rapid Re-housing program. This includes Outreach activities in the community, completing thorough intakes and eligibility screening with referred clients, assessing housing needs and providing prompt financial assistance as needed for housing costs, and/or assisting clients to secure housing if they are homeless.
The case manager also calculates client rents, and enters client data into the Homeless Management Information System. In collaboration with the service team, the Case Manager is responsible for developing and implementing client‑defined, goal‑oriented Housing Stability Plans, assessing the needs of referred households, utilizing VA and community resources to meet identified individual needs with the goal of stabilizing permanent housing in the shortest time possible.
This position works closely with the Veterans Program Manager and provides support as requested with the overall objective to provide outstanding case management to families served by Catholic Community Services.
MAJOR DUTIES AND RESPONSIBILITIES
- 1. Complete thorough intakes and eligibility screening with referred clients.
- Coordinate referrals from coordinated entry staff; keep coordinated entry staff informed of program capacity status. Go to Master list meetings
- Schedule initial intakes/screenings within 48 hours of referral. Assess client’s housing needs (eviction prevention or rapid re‑housing, utilities) as well as strengths and supports available to client.
- Determine if client would be homeless but for this assistance, and what minimal assistance is required to become stably housed.
- Take screening calls and perform screening as needed from toll‑free Veteran’s Hotline.
- 2. Initiate Housing Stability Plan
- For All Interventions:
- Identify and prioritize top housing needs.
- Identify family strengths/assets to help meet identified needs.
- Develop action plan for short‑term intervention based on minimal SSVF assistance, use of community and VA resources, and family strengths.
- For Homeless Prevention:
- Verify risk in writing with landlord (3‑day Pay or Vacate Notice, Eviction, etc.)
- Determine property eligibility (Fair Market Rent, Lead‑based paint requirements, etc.)
- Acquire other documentation (copy of lease, 990)
- Negotiate with landlord/property manager as needed.
- Write purchase orders in a timely manner for rent arrears and utilities.
- Calculate ongoing rent subsidy using HUD format.
- For Rapid Re‑Housing:
- Verify homelessness in writing (3rd‑party or self‑declaration)
- Assist client in finding housing within appropriate parameters (size, location, Fair Market Rent)
- Negotiate with landlord/property manager as needed.
- Schedule and confirm HQ inspection complete prior to payment or move‑in.
- Write purchase orders in a timely manner for rent, deposit, other financial assistance as needed.
- Acquire other documentation (copy of lease, 990)
- Calculate ongoing rent subsidy using HUD format.
- Research information/sources to find eligible, targeted Veterans.
- Foster connections in the community to Veteran‑related agencies/groups with the goal of generating referrals of targeted Veterans clients.
- Speak to groups as needed to generate referrals of targeted clients.
- Enter initial information into Homeless Management Information System upon intake (or provide information to program Data Specialist).
- Enter all ongoing service transactions into HMIS.
- Help create and coordinate a plan of action according to family needs in a variety of life domains (education, employment, health care, finances, parenting, etc.)
- In…
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