Clerical Officer - Band 3

Clerical Officer - Band 3 (COJL) Omagh, Northern Ireland Higher Clerical Officer (Band
3) – Children & Families

Western Health & Social Care Trust

We are seeking an organised and proactive Higher Clerical Officer to provide comprehensive administrative support within the Children & Families Directorate. The successful candidate will play a key role in supporting the creation of a Trust-wide waiting list within Family & Child Care services and ensuring the smooth day-to-day running of the department.

• Provide high-quality administrative and clerical support.
• Arrange meetings, manage diaries, book venues and take minutes.
• Handle correspondence, telephone enquiries and mail distribution.
• Prepare letters, reports, presentations and meeting documentation.
• Use Microsoft Office applications including Word, Excel, Outlook and PowerPoint.
• Maintain filing systems and departmental records.
• Produce statistical information and administrative reports.
• Monitor stationery supplies and process requisitions.
• Update and search client information databases (PARIS/SOSCARE).
• Maintain confidentiality and communicate effectively with internal and external stakeholders.

Applicants must meet one of the following:

• 5 GCSEs (Grade A–C) including English Language (or equivalent/higher qualification)
  and at least 1 year's administrative/clerical experience
  ; or
• NVQ Level 2 in Business Administration (or equivalent)
  and at least 1 year's administrative/clerical experience
  ; or
• 3 years' administrative/clerical experience
  .

• Ability to work independently and use initiative.
• Strong organisational and time management skills.
• Ability to maintain confidentiality and handle sensitive information.
• Experience using Microsoft Office (Word, Excel, Outlook and PowerPoint).
• Experience arranging meetings and taking accurate minutes.
• Experience using the PARIS system.

• An Enhanced Access NI Check may be required.
• Flexible working options are available from day one, subject to service needs.
• Successful candidates may be required to attend a Health Assessment.