Director of Revenue Operations Sales · United Kingdom

About us.

At YAVICA, people are at the heart of everything we do. Founded in 2017 by a group of industry experts and tech enthusiasts, we have grown into a diverse and talented team from across the globe. Spanning Asia, Europe, and North America, we combine our unique perspectives and skills with a shared mission: to provide the best end-to-end business solution for real estate visionaries.

Our solutions are embedded in Microsoft Dynamics 365, leveraging its power to deliver innovative, scalable, and efficient tools for the real estate industry.

What makes YAVICA different? It’s our people. Here, every voice matters, and we support each other in achieving great things. We’re passionate about the real estate industry and the technology that fuels it, and we’re excited about the future as we continue to grow together.

We are seeking a strategic and data‑driven Director of Revenue Operations to lead and scale our global Rev Ops function. This role will own the optimisation of our revenue engine across Sales, Marketing, and Customer Success, ensuring alignment, efficiency, and predictable growth.

The ideal candidate brings deep experience with Microsoft Dynamics 365 Customer Engagement (CE) and/or has worked within a Dynamics 365 partner ecosystem or the Prop Tech industry, alongside proven success operating across multiple international markets.

• Define and execute a global Rev Ops strategy that drives revenue growth, operational efficiency, and scalability.
• Align Sales, Marketing, and Customer Success around shared KPIs, processes, and performance frameworks.
• Act as a strategic advisor to the CRO/CEO and senior leadership team.

• Own and optimise the Microsoft Dynamics 365 CE ecosystem (Sales, Customer Service, Marketing).
• Drive CRM strategy, governance, adoption, and continuous improvement.
• Ensure accurate data capture, reporting integrity, and system scalability.

• Design and standardise end‑to‑end revenue processes (lead‑to‑cash, pipeline management, forecasting, renewals) across regions.
• Implement best practices while balancing regional nuances in EMEA, APAC, and/or Americas.
• Drive operational consistency while enabling local flexibility.

• Establish robust forecasting models, pipeline visibility, and revenue analytics.
• Deliver actionable insights to improve conversion rates, sales velocity, and customer lifecycle value.
• Build and manage dashboards and reporting for executive stakeholders.

• Partner with Sales Leadership to enhance go‑to‑market effectiveness.
• Improve territory planning, quota setting, and compensation models.
• Support deal structuring and pricing strategies (especially relevant in SaaS, Dynamics implementations, or Prop Tech solutions).

• Build and lead a high‑performing global Rev Ops team.
• Foster a culture of accountability, continuous improvement, and data‑driven decision‑making.
• Collaborate cross‑functionally with Product, Finance, and Delivery teams.

• Proven track record in a Rev Ops leadership role (Head/Director level).
• Strong hands‑on experience with Microsoft Dynamics 365 CE (CRM).
• Background in one or more of the following:
  • Microsoft Dynamics 365 partner / SI / consultancy
  • SaaS or technology business (ideally selling ERP/CRM platforms)
  • Prop Tech / real estate technology environment

• Experience operating across multiple geographies (e.g., EMEA, US, APAC).
• Strong understanding of regional sales motions, compliance, and operational differences.

• Strategic thinker with strong execution capability.
• Deep understanding of revenue operations frameworks and SaaS metrics (ARR, CAC, LTV, pipeline coverage).
• Advanced CRM and data analytics expertise.
• Exceptional stakeholder management, with ability to influence at C‑suite level.
• Strong leadership and team‑building experience.
• Commercial mindset with ability to connect operations to revenue growth outcomes.

• Microsoft certifications in Dynamics 365 / Power Platform.
• Experience implementing or scaling Dynamics 365…