Retail Assistant

Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).

From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry‑leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.

You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. With the help of our excellent training programmes and varied shift patterns to support a healthy work‑life balance, you’ll be on the right track for a promising career with us!

Monday – Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (1pm to 6pm)

Enjoy savings of up to 25‑39% on bikes and accessories through the Cycle to Work Scheme.

Save money at major high‑street retailers, including Screwfix and B&Q.

Become a Kingfisher shareholder with a variety of schemes to choose from.

20% off a Nuffield Gym membership, starting with a Health MOT and free 7‑day pass.

From dental care to acupuncture, you can customise your health plan and claim back money for treatments.

Extra pay and bonus holiday days to celebrate milestones.

Contribute as you wish and receive up to 14% monthly match from the scheme.

Up to 4× your annual salary through Death in Service payment if you opt into the pension scheme.

Free wellbeing resources, including a confidential counselling service.

Enjoy 20% off all B&Q and Screwfix products as a Kingfisher group member.

Support and tools for mental health from the UK’s leading charity, Mind.

Stay connected with colleagues and access resources wherever you work.

Learn new skills, from trade‑related to music, with Linked In Learning and other tools.

Inclusive policy with competitive pay terms beyond statutory requirements.

Grow with us through structured learning and practical training.

A 16‑week programme for Service Assistants aspiring to become Trade Counter Supervisors.

A 12‑15 month programme combining apprenticeship and online learning, preparing you for a Trade+ Sales Supervisor role.

Over 15 months of supervised, structured learning to gain a Level‑4 Retail Manager Apprenticeship and deep knowledge of team motivation.

Opportunities to develop life skills; partner with Skills Forward for Maths and English coaching.

Our inclusive culture celebrates diversity. The Employee Inclusion Network, ‘Us’, gives colleagues a space to share ideas, learn about allyship, and feel free to be themselves.