Billing Professional at Fiserv Omaha, NE

Calling all innovators – find your future ’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved.

If you want to make an impact on a global scale, come make a difference at Fiserv.

As a Billing Professional, you will support billing operations by preparing, reviewing, and resolving billing activity that helps ensure accurate invoicing and timely revenue-related processing. You will work with finance, operations, and cross-functional business partners to support account maintenance, issue resolution, and billing accuracy. Your work helps strengthen operational consistency, client satisfaction, and the integrity of the order-to-cash process.

• Prepare, review, and process billing transactions to support accurate invoicing and timely completion of billing activities.
• Analyze billing data, account details, and transaction records to identify discrepancies and resolve exceptions.
• Support recurring billing cycles, account maintenance, and adjustments in accordance with established procedures and deadlines.
• Partner with finance, operations, and internal business teams to research billing issues and ensure accurate account resolution.
• Maintain billing records, supporting documentation, and transaction details in accordance with internal controls and standard processes.
• Monitor billing activity and reporting to identify trends, reduce errors, and improve process consistency.
• Assist with audit requests, reporting support, and documentation related to billing operations and controls.

Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

• 2+ years of experience in billing, finance, accounting, order-to-cash, or related business operations supporting invoicing, account maintenance, and transaction processing.
• 2+ years of experience analyzing billing records, resolving discrepancies, and supporting recurring billing cycles or payment-related processes.
• Proficiency with Microsoft Excel including large data sets, Macros, V Look-up, and Pivot tables.
• Experience maintaining documentation and records to support billing accuracy, internal controls, and audit readiness.
• Bachelor's degree or higher in Accounting, Finance, Business, or related field

• Experience supporting order-to-cash operations in a high-volume business environment (SAP, Oracle or similar)
• Experience working with billing systems, enterprise resource planning systems, or financial platforms.
• Experience partnering with internal teams to resolve billing exceptions and account issues.
• Experience supporting process improvement initiatives within billing or revenue operations.

This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity. This role requires the use of a computer and audio equipment.

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

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