Dealer Process Manager

### Job Details####

Job Title:

Dealer Process Manager  ####

Location:

, , ,  #### Company:  #### Industry Sector:  ####

Industry Type:

#### Career Type:  #### Job Type:Full Time  #### Minimum Years Experience

Required:

3  #### Salary:

Competitive  #### Open Until:

January 20, 2026    ### Get Job Alerts
** Career Type:
** Business Development/Strategic Management   
** Country:
** USAI agree to receive alerts from  and to the .Your alert was created successfully.×## General Alert Saved
* The listings below are jobs matching the criteria you've selected for your General Alert on .
Criteria selected was:
* General alert saved for .
* General alert notifications will be sent weekly on Monday.
* Please note that you can only have one general alert active at any given time. Creating a new general alert will override an existing general alert.
* Visit the  to manage your alerts# Dealer Process Manager| Number of Years

Experience:

|  |

Minimum Education Completed:
|  || Education Major / Discipline Category:
|  | Most Recent / Current Occupation:
|  |
*
* Job Description:

** The Dealer Process Manager plays a critical role in the successful implementation and ongoing management of dealer-related digital processes. The position is responsible for ensuring the seamless coordination between the retail dealer systems and the dealer networks, directly contributing to operational excellence and business growth.
* Coordinates and manages the rollout of new dealer processes related to the FARMPOINT system integration.
* Monitors progress and success of implementation activities, identifies challenges early, and drives corrective action plans.
* Leads cross-location coordination to ensure consistent rollout.
* Serves as primary liaison between CLAAS, vendors, and dealers to ensure clear communication and alignment during system use.
* Supports process design efforts to align FARMPOINT functionalities with CLAAS business models and dealer workflows.
* Facilitates requirement gathering and communicates inputs to internal development teams to shape system enhancements based on dealer feedback.
* Organizes and conducts training sessions on CLAAS Partner Office tools to enable adoption and effective usage by dealer staff.
* Provides dealers with analytics-based insights to optimize parts ordering and inventory management.
* Drives continuous improvement initiatives to streamline the aftersales chain and enhance customer satisfaction.
* Oversees efficient parts inventory management to maintain optimal stock levels while minimizing excess or obsolete parts.
* Analyzes storage and logistics data to improve parts storage efficiency and reduce turnaround times.
* Implements and maintains key performance indicators (KPIs) such as inventory turnover and fulfillment lead times.
* Manages escalated parts-related issues by coordinating cross-functional teams to ensure swift resolution and minimize operational impact.

* Note:

This position includes frequent travel; a valid driver's license with an annually verifiably safe driving history and passport are required. The position will require overnight travel and weekend or evening work.
*
* Your profile:

*** Bachelor's degree Computer Science, MIS or similar field or equivalent work experience or;
* Bachelor's degree in business administration, Engineering or related discipline, Data Science, or related field preferred, not required.
* 3-5 years of relevant work experience preferably in a dealer environment.
* Proven experience in process management, project coordination, or dealer/retailer operations, ideally within the agricultural or related industries
* Experience using Tableau or other relevant report creation software.
* Demonstrates strong analytical skills for monitoring business processes, system implementation, and performance tracking
* Communicates effectively and interacts professionally with diverse internal and external stakeholders
* Manages multiple priorities in a dynamic environment and adapts to evolving role responsibilities
* Shows proficiency in office software; experience with CLAAS Partner Office tools or similar platforms considered advantageous
* Strong understanding of dealer processes, especially in parts and service-related areas
* Affinity for data and digitalization
* Brings experience in system implementation at a dealer level; project management skills preferred
** Full-time Benefits Package Include:
*** Premium free health, vision, short-term disability, and long-term disability;
* Competitive rate dental plans;
* Competitive paid time off;
* 401(k) with a generous company match;
* Retirement Readiness Program;
* Company-Paid Life Insurance;
* Flexible Spending Accounts;
* Dependent Care Resources Program;
* Tuition Reimbursement;
* Employee Assistance Program, including mental health;
* Wellness Programs including weight loss, diabetes management, and high blood pressure management;
* Legal & Financial Services;
* Fun & Safe Environment
#J-18808-Ljbffr