Client Program Manager

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved.

If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Client Program Manager

What does a successful Client Program Manager do at Fiserv?

As a Client Program Manager, you will ensure that Fiserv delivers on its commitments to our financial institution partners. And you will serve a meaningful role in driving client satisfaction in partnership with stakeholders across the organization.

What you will do:

* Develop strong client relationships and identify opportunities to better support Client business objectives

* Actively lead the development of strategies and programs for a large strategic client

* Ensure alignment with key organizational partners, including executive leadership, operations, finance, legal, and others to ensure aligned business success

* Support project team in defining technical or business solutions with large, strategic and new product development

* Map out and execute strategies that will enable scaled adoption of products

* Create, execute and revise program plans to deliver high complexity business solutions with quality

* Lead program post mortem reviews to gain insights for improvements and adjustments going forward

What you will need to have:

* Bachelor's degree in business, operations or a related field required

* Exceptional communication and presentation abilities to interact at all levels of the clients from C-level to technical and operation levels

* 10+ years of experience in Program Management

* 5+ years of experience in the Financial Services Industry preferred

* Shown success in effectively driving delivery

* Strong results orientation with demonstrated track record of success to effectively complete tactical activities. A high degree of adaptability and flexibility to excel in a dynamic, fast-paced environment

* Strong experience in data-driven management, metrics and reporting

What would be great to have:

* Operational consulting experience is valuable

* Background in Optis processing

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

* Apply using your legal name

* Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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