Client & Showroom Manager

Position: Client Experience & Showroom Manager

Client Experience & Showroom Manager | Aksarben Village

AOI is opening a new satellite showroom in the heart of Omaha’s design community in Aksarben Village and we’re looking for the person who will bring it to life.

This role is for someone who knows the industry, understands how relationships are built, and thrives in environments where presence, polish, and judgment matter.

As our Client Experience & Showroom Manager, you’ll serve as the first impression of AOI — hosting clients, collaborators, and industry partners in a space designed to inspire conversation and connection.

This is not a reception role.

This is not a pure hospitality role.

This is a client-facing, relationship-driven position with room to grow.

Why AOI

At AOI, client experience isn’t a buzzword it’s how business gets done. Every interaction is an opportunity to strengthen trust, demonstrate value, and create momentum.

If you’re energized by thoughtful hosting, meaningful relationships, and the chance to help shape a growing role, we’d love to meet you.

What You’ll Do

• Own the experience of AOI’s Aksarben showroom, ensuring it’s always welcoming, intentional, and client-ready.
• Operate with strong judgment and discretion in a highly visible, client-facing environment.
• Host clients and industry partners with confidence and professionalism.
• Build familiarity and rapport within the local design and A/E/C community.
• Support Business Development by facilitating warm introductions and identifying opportunity.
• Plan and execute events that reflect AOI’s standard of excellence.
• Collaborate with Marketing to ensure the showroom aligns with brand and strategy.
• Help shape how this role and the showroom evolve over time.

How This Role Shows Up Day to Day

On a typical week, you will be thinking ahead reviewing who is coming into the showroom, why they’re visiting, and how to tailor the experience to them. You’ll ensure the space is always polished and on brand, coordinate visit details, host guests with confidence, and build relationships with designers, neighbors, and partners in the Aksarben community. You’ll work closely with Marketing and Business Development to align our brand, events, and opportunities, and you’ll use sound judgment to represent AOI independently in a highly visible setting.

What

We’re Looking For

• You’ve worked in or alongside the A/E/C, contract furniture, or design industry.
• You’re comfortable engaging architects, designers, and decision-makers.
• You notice details others miss and take pride in getting them right.
• You balance warmth with professionalism.
• You’re excited by the idea of building something not just maintaining it.

What Will Make You Successful Here

• You’re proactive by nature and comfortable anticipating needs.
• Comfort owning a space and making real-time decisions independently, without constant oversight.
• The ability to engage decision-makers with polish, confidence, and authenticity.
  
  Strong attention to detail paired with strategic thinking.
• Takes pride in creating experiences where no detail is overlooked.
• An understanding of how thoughtful experiences support business development.
• Flexibility to support evening events and occasional weekends.

Company Culture

A culture built on people and purpose. AOI is a family-focused company that believes in kindness, integrity, and celebrating one another’s success. You'll find supportive teammates, approachable leaders, and a place where your work and wellbeing truly matter.

Compensation and Benefits

• Competitive pay
• Comprehensive health, dental and vision
• 401k with company match
• Paid vacation, sick pay and holidays
• Training through AOI and Miller Knoll

Physical Demands and Work Environment

This position is performed primarily in a professional office environment. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made in accordance with applicable federal and Nebraska law.

While performing the duties of this position, the employee is regularly required to sit; use hands and fingers to operate standard office equipment; and reach with hands and arms. The employee frequently communicates verbally and audibly with employees, visitors, and external contacts, and required to stand, walk, bend, or move throughout the office and may occasionally lift or move items weighing up to 10 pounds, such as office supplies or packages.

In

Short

This isn’t a traditional showroom or hospitality role — it’s an opportunity to create elevated client experiences, build meaningful industry relationships, and help shape a new, highly visible space within AOI.

Apply today and start building your future with AOI!

AOI is an equal opportunity employer that celebrates diversity and fosters an inclusive, people-first workplace.

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