Commercial Donations Coordinator

The Commercial Donation Coordinator develops relationships with businesses, contractors, designers, and other potential donors to secure donations of new, used, surplus, and reclaimed items for resale in our stores. This role focuses on donor outreach, relationship building, donation tracking, and coordinating pickups. The position also supports the Deconstruction Program by promoting the program, developing industry partnerships, and coordinating the collection of reusable materials.

• Donor Outreach:
  Identify and contact potential commercial donors through cold calls, emails, meetings, and in-person visits. Build and maintain relationships to generate new and recurring donations.
• Donation Management:
  Track donor contacts, donation commitments, and items received. Maintain accurate records and send donation receipts and acknowledgments.
• Deconstruction Program:
  Promote the program to contractors, builders, designers, and property owners. Identify donation opportunities and build partnerships to recover reusable materials.
• Pickup Coordination:
  Work with delivery teams and store locations to schedule pickups, communicate donation details, and ensure items are delivered to the appropriate stores.
• Communication and
  
  Collaboration:
  
  Serve as a primary contact for commercial donors and program partners. Communicate updates, resolve scheduling issues, and identify ways to improve donation processes.

• Strong communication, customer service, and relationship-building skills.
• Comfortable making cold calls, conducting outreach, and visiting potential donors.
• Strong organizational skills and attention to detail.
• Ability to manage multiple relationships and coordinate projects.
• Proficiency in email, spreadsheets, and Microsoft Office.
• Self-motivated, professional, and able to work independently and as part of a team.

• Experience in sales, business development, account management, or commercial donations.
• Familiarity with contractors, construction materials, remodeling, or deconstruction.
• Experience coordinating pickups, deliveries, or inventory.

• Growth in commercial donors and recurring donations.
• Increased volume and quality of donated items.
• Growth and participation in the Deconstruction Program.
• Accurate donation records and timely receipts.
• Effective coordination of pickups and strong communication with donors and internal teams.

• Ability to stand and walk for extended periods throughout the workday.
• Ability to frequently bend, stoop, reach, twist, and lift items as needed.
• Ability to lift, carry, push, and pull merchandise, up to 25lbs.
• Ability to perform repetitive tasks, including sorting, stocking, organizing, and handling merchandise.
• Must follow all safety procedures and proper lifting techniques.

This position combines office work, phone and email outreach, in-person visits to businesses and project sites, and work within store locations. Travel between donor and store locations may be required. Weekend and holiday work may be required as needed. Other duties as assigned.