Senior Customer Service Representative

Senior Customer Service Representative
- Excellent Compensation & Benefits
- No Evenings or Weekends - HEMPHILL EXCLUSIVE!

A rapidly growing organization in Omaha is adding an experienced Customer Service Representative to be a valued resource for their clients. This is an excellent opportunity for someone who enjoys working with people and being the trusted "go-to" clients and customers can count on. You'll have the opportunity to dig into questions, research solutions, and take ownership of issues rather than simply passing customers from one person to the next.

You Will:

• Support customers and clients with questions and find solutions.
• Have a wide variety of work on your plate — unique situations will arise, giving you the opportunity to problem-solve and find the best solution.
• Build trust through clear, professional, and empathetic communication.
• Collaborate with a team that values helping one another and getting the job done right.

Enjoy:

• Excellent benefits, including Health, Vision, Dental, and competitive compensation with the opportunity for overtime if you'd like it.
• A wonderful work-life balance - steady 40-hour week with no evenings or weekends.
• Opportunities for growth and promotions based on your performance.

We are looking for an individual who aims to do more than answer questions, someone who has good judgement, knows how to figure things out, and enjoys having the trust to own their work and make decisions. You're level-headed when curveballs come your way, enjoy a fast-paced environment, and can remain calm and professional when situations get challenging.

This company has a proven track record of success and makes a meaningful impact on the lives of many people in Omaha. As the organization continues to grow, they're adding to their team and looking for someone who wants to grow with them!