Enterprise Customer Care Manager; Hybrid, Weekend
Listed on 2026-11-04
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Client Relationship Management
Toast, Inc. in Omaha, NE is seeking a Customer Care Manager to lead our Enterprise support team from the Omaha office. You will oversee daily operations, coach agents, and partner with cross-functional teams to ensure high-quality customer experiences.
The role requires weekend availability, in-office presence two days a week, and scheduling that may include evenings. You will guide performance, manage attendance, and drive process improvements across the customer care journey.
Our organisation is growing, and we are hiring a Enterprise Customer Care Manager (Hybrid, Weekend) in Omaha, NE, United States.
The position is based in Omaha, NE, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 90..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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