Clinical Customer Service Specialist

Dental Customer Service Specialist

Dental Customer Service Specialist-Omaha, NE/Bel Drive Dental Bel Drive Dental – Omaha, NE $21–$25/hour DOE | Full-Time, M-TH, 8am-5pm, Fridays 8am-12noon | Great Benefits!

Why You'll Love Working Here:

• Free dental care for you and your immediate family
• Health, vision, and life insurance
• Health Savings Account (HSA)
• Paid Time Off (PTO) accrual starting after initial 80 hours or 2 weeks!
• 401(k) with employer matching
• Profit sharing & bonus opportunities
• Continuing education reimbursement
• Referral bonus program
• Uniform reimbursement
• Birthday gift card
• Positive, supportive team culture

What You'll Do:

• Welcome patients and provide outstanding customer service!
• Answer incoming calls and schedule appointments to keep schedules full for our amazing patients!
• Check patients in and out at the front desk
• Respond to voicemails, emails, texts, and appointment requests very timely
• Collect payments and enter them into the practice software, Dentrix Ascend
• Maintain HIPAA compliance
• Help create a positive, professional clinic environment for everyone!

What We're Looking For:

• 2+ years of customer service experience
• Dental office experience required
• Experience with Dentrix Ascend or dental software preferred
• Strong multitasking and communication skills
• Positive attitude and team mindset

About Bel Drive Dental:

Bel Drive Dental is committed to building a supportive, positive workplace where team members can grow while making a difference in our community. We will hire for personality and train for performance, and we're proud to serve patients across the Omaha area.