Transition and Engagement Coordinator

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Transition and Engagement Coordinator

AS21S

Academic Affairs

Programs

Division of Continuing Studies

100.00

Monday - Friday 8:00 a.m.

- 5:00 p.m.; occasional evenings and weekends

No remote/telecommute opportunity

12- 12/12 months

No

47,

Annually

Exempt

The Transition and Engagement Coordinator serves as a key member ofthe Division of Continuing Studies ( DCS ) student support team,providing high-touch, learner-centered services that help adult and contemporary learners successfully navigate their educational journey. As a primary point of contact for prospective, newly admitted, and current students, this position helps create awelcoming, responsive, and supportive experience that reflects the mission and values of DCS .

The Transition and Engagement Coordinator supports student transition, onboarding, orientation, communication, and engagement efforts while collaborating closely with academic advisors andcampus partners to ensure coordinated support throughout the student lifecycle. This position develops and maintainslearner-facing communications, resources, and experiences;coordinates front-line student support services; assists with events and engagement initiatives; and contributes to continuous improvement efforts that enhance the student experience.

Through frequent interaction with learners and analysis of student questions, needs, and engagement patterns, the Transition and Engagement Coordinator identifies opportunities to improve processes, communication, and support services.

The successful candidate is organized, proactive, and service-oriented, with strong communication, relationship-building,and problem-solving skills, and a commitment to advancing student success, persistence, engagement, and satisfaction.

• Provide high-touch support to prospective, newly admitted, returning, and current students as they navigate universityprocesses and academic pathways. Serve as a primary point ofcontact for learner questions and concerns, helping studentsunderstand next steps, access resources, and overcome barriers to enrollment and persistence. Collaborate closely with academicadvisors and campus partners to ensure students receive timely,accurate, and coordinated support throughout their educational journey.

Percentage Of Time 35

Essential Function: Yes

• Coordinate and enhance onboarding, orientation, communication, and engagement efforts that support student…