QA Manager

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* Pro Consulting offers contingent Staff Augmentation of IT professionals, Permanent Recruiting, and Temp-to-Hire. Our industry expertise ensures customized services for financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care, and service industries.

We have been retained to provide recruiting assistance for a direct hire by a world-leading information technology consulting, services, and business process outsourcing organization.

As a Test Engineering Manager, you will oversee a team of Test Engineers, Performance Testers, and Test Automation Developers, driving the strategy and test execution of platforms and infrastructure. The ideal candidate will be an experienced leader with a passion for testing as an engineering discipline.

You will build relationships with strategic partners, manage projects, drive Performance testing efforts, and manage Test Engineering engagements. You will be a thought-leader, proposing and building investments in automation frameworks and tools to drive improvements across Quality Engineering & Innovation.

This position requires management expertise in systems and performance testing teams, continuous improvement experience, and critical thinking and analytical skills. Hands-on test automation or development experience is preferred.

This position will report to the Director of Quality Engineering & Innovation.

• Manages and develops a team of Test Engineers, delivering automated testing and performance engineering services.
• Performs project planning, scheduling, and management.
• Reviews project-level test strategy and artifacts.
• Analyzes system architecture to identify testing entry points and reduce project risk.
• Manages team tasks, including project tasks, schedules, issue resolution, and escalations.
• Prepares written reports for management regarding project status and progress.
• Initiates improvement activities and training to enhance team effectiveness.
• Performs complex analysis of business and technical requirements, focusing on testability and performance.
• Provides technical vision and communicates project objectives to various audiences.
• Provides detailed status reporting, metrics, and execution dashboards.
• Actively manages testing project risks and communicates mitigation options to stakeholders.

MINIMUM QUALIFICATIONS

Education:

Bachelor's degree in computer science, MIS, management, or a related field.

Experience:

Minimum of four years of programming experience, two years of supervisory experience, and 3+ years of performance testing experience.

• 3 to 5 years of strong management experience with System and Performance Test automation.
• Experience with test case and issue management systems (JIRA, Test Rail, etc.).
• Experience working with and managing test engineering teams.
• Development with python/Java or test automation development in a telecommunications domain is a plus.
• Experience with Splunk, Nagios, Hyperic, nmon, or similar performance management/monitoring tools.

Technical:
Extensive knowledge of IT concepts, strategies, and methodologies. Proficient in multiple programming languages and tools.

Other:
Excellent analytical and problem-solving skills, strong oral and written communication, and presentation skills.

This is a full-time permanent job. Only GC, GC EAD, and US Citizens are eligible. The job is onsite, with no remote option.