Relationship Associate, Loan Operations

About This Role

Support the business customer segment through deposit and lending transaction processing, loan closing documentation support, and other business customer needs to be identified. Develop and maintain a strong working relationship with peers, customers, and lending staff. This is a customer facing role.

• Greeting and assisting customers
• Facilitating customer research and corrections
• Processing loan payments, advances, and maintenance
• Origination and maintenance of Commercial deposit Accounts
• Loan Tracking tasks
• Loan Document review
• Loan Closing Assistance
• Complex loan processing (i.e. Construction Draws, Floor plans)
• Provide Operational support to lending staff

• Minimum two years' experience in the banking industry
• Strong client service background and skills
• Demonstrated ability to handle confidential and sensitive information
• Demonstrated written and exceptional interpersonal communication on telephone and personally when greeting clients/prospects/vendors
• Ability to complete multiple assignments/projects with quality, accuracy and within set deadlines.
• Exceptional attention to detail
• High school diploma or GED

• Associates Degree

• Banking or financial services 1-3 years
• Branch Banking 1-3 years
• Lending 0-12 months

Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation range (base pay): $46,679.00-$77,020.00. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily.

Please note that work location is subject to change based on business needs.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here:

For additional information regarding compensation and benefits, e-mail FNBO at  To ensure you receive a response, include the number of this job (listed below) in the subject line of your message. Job number: R-.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants).

All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.