Billing Administrator

Bring accuracy, efficiency and integrity to every invoice you touch.

As a billing administrator at Gallup, you’ll play a pivotal role in upholding the operational excellence that fuels our mission. Your team and the organization will depend on your ability to manage billing processes with speed, precision and professionalism.

In this role, you’ll handle invoicing and account updates for our clients, ensuring deadlines are met and data accuracy is never compromised. You’ll monitor and reconcile accounts, resolve discrepancies, and communicate with trusted partners across the globe.

If you want to work with a highly engaged team that is passionate about productivity, accuracy and excellence, apply today!

• Create, review and process client invoices and credit memos in accordance with contractual terms and internal policies
• Reconcile and verify billing data, identifying and correcting discrepancies to ensure accuracy and compliance
• Manage account updates and maintain accurate client financial records in Gallup systems
• Partner with internal teams across finance, consulting and operations to resolve billing questions and support collections efforts
• Monitor billing timelines to meet monthly and quarterly closing deadlines
• Contribute to process improvements that increase efficiency, reduce risk and enhance client satisfaction
• Proactively communicate changes and updates to internal stakeholders and clients
• Adapt to software and process enhancements that meet evolving customer need

• Financial wizards who love working with numbers, solving problems and thinking critically to provide accurate billing for a high volume of work
• High achievers who thrive in a fast-paced, deadline-driven, high-pressure environment
• Dedicated perfectionists known for their high-quality work, detail orientation and commitment to integrity
• Collaborative team players who build strong relationships with colleagues and stakeholders
• Strategic problem solvers who can anticipate and efficiently resolve problems and develop systems to identify future issues
• Conscientious professionals who are knowledgeable about best practices and policies and elevate issues as needed for the financial wellness of our company
• Adaptable multitaskers who can independently manage multiple priorities and adjust to accommodate unexpected changes
• Proficiency in Excel
• A commitment to working on-site at Gallup’s Omaha office at least three days a week
• Eligibility to work in the U.S. (this position is not eligible for employment visa sponsorship)

• Mission-driven work:
  Make a meaningful difference in the world with your unique contributions, commitment to service and exceptional outcomes.
• An empowering culture:
  Collaborate with smart, passionate people who love what they do and welcome your ideas, perspectives and experiences.
• Learning and development:
  Grow in your career as we invest in what you do best, encourage curiosity and create an environment where it’s safe—and expected—to challenge the status quo.
• Brand strength, startup energy:
  Thrive in an innovative environment backed by a trusted brand.
• A vibrant workplace:
  Enjoy an on-site cafeteria, fitness center, federal credit union and state-of-the-art child development center, all on a beautiful downtown Omaha campus along the Missouri River.

At Gallup, we change the world, one client at a time, through extraordinary analytics and advice on everything important facing humankind. Learn more about our work and life at Gallup.

Gallup offers a robust benefits package that includes medical, dental, vision, life and other insurance options; a fully vested 401(k) retirement savings plan with company matching; an employee stock ownership program; family-building benefits; an employee assistance program; and various reimbursements and activities that enhance our associates’ wellbeing. We also offer an estimated hourly range of $24-$26.50 for this role. Hourly pay is based on a variety of factors, including an individual’s education, experience and skills.

Gallup is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law.