Trade Services Associate

Summary of the Job:

Advise customers and other bank employees regarding Global Trade Services products and services. Manage processes, including commercial letters of credit, standby letters of credit, and/or documentary collections. Handle complex issues and situations as they arise and make independent decisions. Create and maintain customer and transaction files, maintain customer relationships, adhere to department and bank policies and procedures, and keep current with applicable external guidelines and regulations.

1. Advise customers regarding all aspects of the commercial letter of credit, standby letter of credit, and/or documentary collection process including applications, issuances, amendments, payments, and general consultations. Handle complex issues and situations as they arise. Advise account officers and affiliate/correspondent banks regarding customer inquiries and requests.

• Understand, follow, and stay current on changes in the UCP
  600, ISP
  98, URC
  522, ISBP, Incoterms, and any other rules, procedures, and issues pertaining to Trade Services and Trade Finance.
• Follow the steps outlined in the Global Banking Group procedures documents covering the various trade services transactions.

2. Perform detailed examinations according to standard banking procedures of documents submitted for payment/negotiation under letter of credit and documentary collection transactions.

• Handle each transaction and customer correspondence in an efficient and timely manner.
• Examine documents against the related credit according to applicable standard banking procedures.

3. Maintain accurate records related to trade services transactions and ensure compliance with applicable bank and/or standard industry practices.

• Report any suspicious activity according to First National Bank policy/procedures.
• Create and maintain customer and transaction files according to the procedure(s) established by the department.

4. Compliance: Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties.

• Complete compliance training and adhere to internal procedures and controls, as required.
• Report any known violations of compliance policy, laws, or regulations.
• Report any suspicious customer and/or account activity.
• If applicable, ensure direct reports meet the above requirements and take action to address employee performance issues.

5. Professionalism/Attendance: Exhibit professional behavior and promote positive working relationships. Maintain regular and predictable attendance.

Required:

1. Bachelor's Degree or equivalent work experience

2. Ability to prioritize production workload; work diligently, organized, detail-oriented

3. Experience in consulting and relationship building with internal and external teams

Desired:

1. Certified Documentary Credit Specialist (CDCS)

Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation range (base pay): $62,047.00-$

This role may have a specific starting pay within this range.

Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

It is anticipated that the incumbent in this role will work in a hybrid capacity, balancing in-person collaboration three (3) days a week with remote flexibility two (2) days a week. As part of our team, you'll experience the energy and relationship-building of face-to-face collaboration while still enjoying the flexibility of remote workdays. We provide the tools and technology to ensure seamless transitions between work environments, supporting your productivity wherever you are.

Please note that work location is subject to change based on business needs.

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here:

For additional information regarding compensation and benefits, e-mail FNBO at  To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.

Job number: R-

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves‑no matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity…