Collections Specialist

Tabor Street is a shared services provider supporting a network of Omaha-based companies within the heavy equipment sector. Our team delivers comprehensive assistance across a range of industrial services, including Marketing, Human Resources, Training, Recruiting, Accounting, Finance, Safety, Warranty, Continuous Improvement, Information Technology, and Strategy.

JOB PURPOSE:

The Collections Specialist plays a critical role in managing the financial health of the organization by actively pursuing the recovery of delinquent accounts. This position also involves evaluating customers’ financial stability and authorizing credit lines, with a strong focus on minimizing credit risk and ensuring responsible account management.

PRIMARY

JOB DUTIES:

• Makes collection calls in a business-to-business environment to recover delinquent accounts.
• Performs skip-tracing to locate account information when customer details are incomplete or outdated.
• Responds to inbound calls and emails regarding overdue accounts from internal teams and external customers.
• Recommends escalation of unresolved accounts to third-party collections when necessary.
• Analyzes credit data and financial statements to assess the risk of extending credit or lending funds.
• Prepares detailed reports outlining the degree of credit risk and provides recommendations.
• Evaluates customer records to propose payment plans based on income, savings, payment history, and purchasing behavior.
• Monitors credit exposure and account performance to proactively manage financial risk.
• Prepares credit approval packages, annual reviews, renewals, and client credit proposals.
• Coordinates document preparation and closing processes for credit approvals.
• Handles incoming credit reference inquiries and provides accurate, timely responses.
• Processes all transactions related to MCFA accounts, including payment matching, researching discrepancies, applying discounts, and writing off balances.
• Processes down payments and wire suspense accounts, ensuring reconciliations and zero balance clearance.
• Consults with customers to resolve complaints and verify financial and credit transactions.

BENEFITS:

• Medical (and FSA/HSAplans), Dental, Vision Insurances
• Paid Vacation and Holidays
• Company-paid Basic Life Insurance
• Supplemental Term Life Insurance
• 401(k) with Profit Sharing
• Tuition Reimbursement and In-house Training Dept.
• Paid Military Leave
• Short and Long-Term Disability

Tabor Street is an equal opportunity employer and affords equal opportunity to all applicants for all positions. Tabor Street, LLC. shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin.

Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

* The job duties listed in this job posting do not constitute a complete and exclusive list. Tabor Street further reserves the right to modify job duties, at any time and in its sole discretion, to meet the needs of the Company.