Durable Medical Equipment; DME Coordinator

Durable Medical Equipment (DME) Coordinator

Join to apply for the Durable Medical Equipment (DME) Coordinator role at Ortho Nebraska
. Ortho Nebraska creates an inspired healthcare experience all people deserve by giving people a direct path to personalized care and life‑enhancing outcomes. With a focus on safety and people, we set the bar high in providing high‑quality care with an unmatched experience. Our team members are critical to our success and growth and are rewarded for their dedication and hard work.

If this sounds like the type of team and environment you want to be a part of, apply today!

Position Summary: The DME Coordinator is responsible for coordinating the distribution and maintenance of medical equipment for patient care. The role requires coordination with healthcare providers and patients to ensure proper usage and safety of the equipment.

Status: Full‑Time

Shift: Days

FTE /

Hours:

1.0 / 40

Schedule: Mon – Fri:
Five 8‑Hour Shifts

• Education: High school diploma or GED required.
• Licensure: N/A
• Certification: Basic Life Support (BLS) required.
• Experience: 1+ year in durable medical equipment; 1+ year in healthcare; athletic training or orthopedic technician experience preferred.

• Strong understanding of assessment and use of durable medical equipment.
• Excellent communication and customer service skills.
• Attention to detail and problem‑solving skills.
• Ability to work independently and as part of a team.
• Inventory management.
• Basic troubleshooting and repair skills.
• Capable of traveling between locations on short notice.
• Knowledge of regulatory standards regarding durable medical equipment.

• Obtain measurements, fit and apply custom and off‑the‑shelf durable medical equipment as ordered by a licensed medical provider and within manufacturer guidelines.
• Educate patients, caregivers and support staff on safe application, use, care, and expected outcome for products as indicated by the ordering provider and manufacturer recommendations.
• Coordinate appointments for fitting and/or pick‑up of durable medical equipment and/or supplies.
• Obtain and document payor pre‑certification and/or authorization for requested durable medical equipment.
• Develop and maintain working knowledge of DME products and all applicable insurance guidelines regarding eligibility for coverage and reimbursement.
• Collect patient payment and educate patients on financial responsibility.
• Review provider orders and applicable documentation to ensure it meets pre‑established medical necessity/appropriateness criteria; request additional information from providers as needed.
• Assist in resolving patient equipment problems.
• Maintain detailed EHR documentation to record patient, provider, and referral source communications following compliance and regulatory processes.
• Coordinate with other departments in the organization as appropriate.
• Maintain inventory par levels.
• Coordinate DME inventory orders, communicate with vendors, receive and stock inventory at all locations.
• Notify DME Lead of issues requiring higher‑level resolution.
• Attend required clinic meetings and participate in professional development activities.
• Perform other duties as assigned for which competency has been demonstrated.

Physical Requirements: This position is classified as Medium Work. Requires the exertion of 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.

Must be able to pass background check. We also conduct pre‑employment physical and drug testing. Any job offer will be contingent upon successful completion of a pre‑employment physical with a drug screen, background check, and obtaining active licensures per job requirements.

• Entry level

• Full‑time

• Health Care Provider

• Hospitals and Health Care