Nursing Assistant - Progressive Care - or - Nights

Position: Nursing Assistant - Progressive Care - 24 or 36 Hours/Week - Nights
* Responds to patient needs promptly and courteously.
* Obtains feedback from patients and visitors regarding their hospital experience.
* Communicates patient issues to the appropriate staff.
* Maintains a positive attitude while responding to requests in a timely and accurate manner.
* Communicates with other members of the health care team (food service, secretaries, housekeeping, etc.) as indicated.
* Actively participates in report process.
* Reports patient comfort needs to nurse in a timely manner.
* Assures that skin is clean and dry.
* Reports any noticed skin changes.
* Provides personal care and assists with ADL (activities of daily living).
* Provides assistance with repositioning, turning and chair transfers.
* Assists as necessary with ambulation.
* Completes vital signs per patient's plan of care.
* Weighs patients per patient's plan of care.
* Reinforce patient education.
* Provides transportation assistance.
* Reports any variation from patient's plan of care to professional staff.
* Attends to patient amenities; e.g., newspaper, mail.
* Answers Call Lights in a timely manner and response to the patient request and/or relays request to appropriate resource when necessary.
* Performs other duties as delegated/under the direction of the professional staff.
* Assures coverage of all duties when self or other staff are off the nursing unit.
* Assists other team members when own work is complete.
* Appropriately reports incidents.
* Utilizes Standard Precautions and Transmission-based Precautions infection control techniques correctly and consistently.
* Right task (within the scope of practice, according to the job description, and based on the desired outcome, task routine, non-complex, low risk and predictable outcome).
* Right person (assess competency by certification/licensure, job description, skills checklist, demonstrated skill).
* Right communication (clear, concise, correct, complete).
* Right feedback:
The Reciprocal Process (timely, specific, checkpoints).
* Serves as back up office assistant.
* Answers phone professionally and utilizes message center as appropriate and accurately transcribes messages for providers from patients.
* Assist with intake, scheduling, and other duties as assigned.
* High School diploma or General Educational Development (GED) preferred.
* Completion of first clinical rotation as Nursing Assistant preferred.
* Successful completion of the 75-hour state approved Nurse Assistant course or 6 months Nurse Assistant experience required.
* Will consider high school students 16 years or older who have completed the above requirements.
* Previous customer service, cleaning, food service and/or patient related experience preferred.
* One to three months on the job experience to learn hospital. procedures and work routines preferred.
* Previous experience in patient care setting such as hospital, clinic or nursing home preferred.
* Previous experience with direct patient contact preferred.
* Orientation and on the job experience will be provided to learn hospital procedures and work routines.
* Require the ability to understand and carry out instructions, follow schedules, communicate information, read simple and clear instructions and complete reports.
* Must be able to collect, record, and report patient needs to the appropriate caregiver.
* Requires ability to demonstrate critical thinking skills commensurate with job description.
* Participate in mandatory in-services and continuing education programs as mandated by policies and procedures/external agencies and as directed by supervisor.
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