Mental Health Family Advocate - Bilingual; Spanish​/English

Description

If you are looking for a place where you can make a difference in the life of a child, Project Harmony is looking for you. We are seeking an experienced and committed Advocate to join our dynamic and innovative organization. The Mental Health Family Advocate plays a vital role in connecting children and families to trauma-informed mental health and advocacy services.

This position integrates elements of family advocacy, case coordination, and mental health navigation to ensure families receive timely, appropriate, and compassionate care.

The Advocate collaborates closely with referral sources, clinicians, and community partners to remove barriers, engage families, and strengthen participation in services. This position supports both internal referrals from Project Harmony programs and community referrals, ensuring each family receives coordinated, culturally responsive, and strength-based support.

Project Harmony exists to provide effective, immediate and sensitive support to child abuse victims and their non-offending family members. Project Harmony is committed to a vision with a focus on one goal: ending the cycle of child abuse and neglect. Project Harmony is one of the largest Child Advocacy Centers in the nation.

At Project Harmony, we don’t just accept difference – we celebrate it, we support it and we thrive on it for the benefit of our employees, our clients and our community. Project Harmony is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national original, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Project Harmony and all employees are committed to creating a culture that is focused on:

Diversity and Inclusion: Respect and embrace diversity and inclusion of all

Strategic Innovation: Lead the field in response to the evolving needs of children and families

Quality Service: Ensure consistent, high-quality service with impactful results, to our families, our partner agencies, the community, and each other

Collaborative Relationships: Build trusted relationships by leading with honesty, integrity, vulnerability, and humility

• Conduct Intake interviews and screening calls to gather demographic, psychosocial, and background information
• Evaluate client readiness for mental health services and connect families to appropriate Project Harmony or community-based providers
• Coordinate and schedule initial appointments, ensuring timely engagement and completion of pre-service documentation
• Complete relevant screeners or assessments to identify client needs, strengths, and risk factors including crisis assessment and safety planning
• Use a strengths-based approach to align families with the most suitable therapeutic or support services
• Provide trauma-informed, strengths-based support to children, youth, and caregivers during times of crisis and transition
• Offer psycho educational resources to help families understand mental health needs, treatment options, and community resources
• Facilitate or support psycho educational groups for parents and caregivers, promoting resilience and connection
• Partner closely with Project Harmony clinicians, case managers, and program staff to ensure families receive wraparound support
• Participate in multidisciplinary team (MDT) meetings, providing updates and insights regarding family progress and service needs
• Collaborate with community providers, schools, and referral partners to support shared clients and remove barriers (transportation, childcare, financial, emotional) that impact service engagement and help families develop solutions throughout the tenure of the case
• Maintain active communication with therapy providers to support engagement, progress, and care planning
• Enter accurate and timely documentation into electronic health record (EHR) platform and case management systems
• Track and report data on referrals, engagement, and outcomes to support program evaluation
• Uphold confidentiality, HIPAA, and ethical standards in accordance…