Hospital Services Representative​/Driver

Hospital Services Representative/ Driver Summary

This position assists in assuring adequate component inventory for internal and external customer needs, ensures compliance with federal regulations and industry standards, and provides outstanding customer service. Approximately 75% of the job is spent in the hospital services department and 25% involves driving and delivering orders.

3pm-11:30pm on Sunday and Monday; 2pm-10:30pm Tuesday through Thursday

• Performing and overseeing daily Hospital Service tasks
• Managing hospital orders, consigning, shipping, packing, and reconciliation
• Handling irradiation/modification processes
• Performing timely driving functions and delivering hospital Transfusion Services blood component orders
• Picking up whole blood from collections vans/mobiles/fixed sites and sample pick‑ups for Reference Lab, Donor Testing, and Nat Lab
• Providing customer service and daily telephone communications with hospital Transfusion Services to ensure correct orders and component shipments
• Maintaining departmental equipment operation knowledge for troubleshooting and coordinating with the Maintenance department and equipment support services
• Maintaining hospital services vehicles, department supplies, required forms, and reports
• Maintaining a working knowledge of federal regulations and industry standards for storage, labeling, distribution, and transport of blood components

Full benefits including medical, dental, vision, paid time off, sick time, and retirement plan.

High school education or equivalent.

Ability to lift 50 lbs and perform continuous movement in and out of vehicle.

• Ability to work well with others and independently
• 2 years of driving and/or customer service experience
• Good driving record
• Good communication skills; both oral and written

• Displays a professional manner
• Ability to work well under pressure
• Attention to detail

Founded in 1968, Nebraska Community Blood Bank (NCBB) has served Nebraska and western Iowa for more than 50 years, delivering more than 60,000 lifesaving blood products annually to 25+ hospitals, EMS, and healthcare partners. NCBB is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations.

NCBB serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit ncbb.org.