Room Attendant Farnam Omaha, NE

Room Attendant – The Farnam, Autograph Collection, Omaha, NE

Hotel Equities, a multi‑award‑winning hotel development and hospitality management company, is currently searching for a remarkable Room Attendant for this property.

Hourly Wage: $17 per hour

Cleans and prepares guest rooms and public areas to meet established standards of cleanliness and propriety, ensuring guest satisfaction and maximizing revenues. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Retrieve items from shelves and storerooms; set up cleaning cart with supplies and maintain carts and storerooms in a clean, orderly fashion to enhance efficiency.
• Clean and wipe windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways, often using ladders or stools.
• Wash shower walls and tubs, clean toilets and stall walls, wipe exposed pipes, and clean mirrors, sinks, and walls in restrooms.
• Replace towels, soaps, and all room amenities; restock literature removed by previous guests or that is soiled.
• Wash all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dust and polish all furniture, fixtures, and wall hangings, including vents and ceiling corners.
• Strip bed of all linen; remake with fresh bedding and blankets, replacing soiled items.
• Check closet for cleanliness; wipe door, handle, and overhead shelves; restock guest room supplies.
• Vacuum rooms, public areas, and hallways, operating vacuums up to 25 lbs and lifting/moving heavy furniture as needed.
• Inspect all door and window locks for proper operation and alert management to any unsecured or unsafe situations.
• Inspect all room equipment (TV, lights, faucets, radios) for proper working order and report deficiencies in writing to the Executive Housekeeper.
• Secure and maintain custody of equipment, keys, and supplies at all times to protect hotel property.
• Maintain a friendly, cheerful, and courteous demeanor at all times.
• Perform other duties as assigned, requested, or deemed necessary by management.
• Assist the laundry department by retrieving soiled linen, sorting laundry into sizes, operating industrial washers, dryers, and pressers, folding, and distributing cleaned linen to storage closets or carts.
• Cleans patio/balcony areas by sweeping or hosing the floor, wiping down furniture and fixtures, picking up garbage, and cleaning patio/balcony doors and windows.
• Provide assistance to other employees and departments to contribute to the best overall performance of the hotel.

• High School diploma, secondary qualification, or equivalent.
• Experience with Marriott, Hilton, IHG, Wyndham, or similar cleaning standards.

• Basic knowledge of general cleaning principles, cleaning products, and operation of standard cleaning equipment.
• Visual acuity to spot minute debris and dirt in poorly lit areas, and ability to read written instructions and computer print‑outs.
• Upper body strength to lift up to 50 lbs continually throughout an 8‑hour shift.
• Dexterity to push, pull, and move levers, equipment, and furniture throughout an 8‑hour shift.
• Ability to work with arms raised above the head throughout an 8‑hour shift.
• Ability to maneuver a fully loaded maid cart (up to 50 lbs) through hallways and into/out of closets during the entire workday.
• Exposure to hazardous chemicals on a continual basis.
• Prolonged strenuous physical activity in an indoor climate‑controlled environment; experience with excessive heat and humidity in laundry areas.

• Passionate about people and service.
• Strong communication skills essential when interacting with guests and employees.
• Reading and writing abilities for logging issues, complaints, requests, and information updates.
• Problem‑solving, reasoning, motivation, and training abilities often used.
• Ability to work a flexible schedule, including nights, weekends, and/or holidays.

• Team‑driven and values‑based culture
• Medical, dental, and vision coverage
• Vacation & holiday pay
• Same‑day pay available
• Employee assistance program
• Career growth opportunities / manager training program
• Reduced room rates throughout the portfolio
• Third‑party perks (movie tickets, attractions, etc.)
• 401(k)
• Employee assistance program
• Employee discount
• Life insurance
• Referral program

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Management and Manufacturing (Hospitality)