Presales Solutions Engineer

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Pay Pal has been revolutionizing commerce globally for more than 25 years. It creates innovative experiences that make moving money, selling, and shopping simple, personalized, and secure. Pay Pal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two‑sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether online or in person. Pay Pal provides proprietary payment solutions that enable merchants to complete payments on our platform on behalf of customers.

Our products such as Pay Pal, Venmo, and Xoom allow consumers to exchange funds safely and simplify cross‑border shopping while reducing friction for merchants. We prioritize our core values of Inclusion, Innovation, Collaboration, and Wellness in every interaction.

The Presales Solutions Engineer is a technical presales role within the Global Merchant Services team. The position involves technical discovery, product demos, solution design, and integration support for merchants primarily headquartered in the US and Canada, operating globally. This hybrid role requires a presence in a local office three days per week.

• Actively participate in the technical discovery phase with customers to understand their needs and requirements.
• Assist customers during the integration and onboarding process, ensuring smooth and successful deployment of solutions.
• Explain complex technical concepts to C‑level executives and non‑technical audiences, ensuring they understand Pay Pal's technology and value proposition.
• Record and review the solutioning process with the integration team to ensure technical and business requirements are met.
• Represent the technical voice of the customer internally, participating in product design and roadmap reviews to address customer needs.

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

• Minimum 5 years of experience as a presales consultant, solutions engineer, technical account manager, systems architect, or similar position.
• At least 3 years of experience working directly with large enterprise clients.
• Industry experience with payments, merchant services, e-commerce, and/or retail.
• Working knowledge of API and web technologies (REST, Graph
  
  QL, JavaScript).
• Strong relationship‑building skills with internal and external partners and a passion for collaborating on complex projects in a team environment.
• Excellent written and oral communication skills in English; comfortable presenting to C‑level executive audiences.

Pay Pal is committed to fair and equitable compensation practices. Actual compensation is based on various factors including work location and relevant skills and experience. The U.S. national annual pay range for this role is $111,500 to $191,950. Additional compensation may include an annual performance bonus, equity, and medical, dental, vision, and other benefits.

Pay Pal offers a flexible work environment, employee share options, health and life insurance, and additional benefits to support employees at every stage of life.

Pay Pal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. Pay Pal also provides reasonable accommodations for qualified individuals with disabilities.

We create an environment where everyone can do their best work with a sense of purpose and belonging. We cultivate inclusivity by taking tangible actions to promote acceptance and security for all employees.