Senior Site Reliability​/Gitops Engineer

Senior Site Reliability / Gitops Engineer

Apply for the Senior Site Reliability / Gitops Engineer role at Canonical.

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. The company is founder‑led, profitable, and growing. Teams meet 2–4 times yearly in person at interesting locations around the world to align on strategy and execution.

We are hiring a Senior Site Reliability / Gitops Engineer for our Information Systems (IS) team. This is an opportunity for an automation‑first senior technologist with a passion for Linux to build a career with Canonical and drive success for those leveraging Ubuntu and open‑source products.

The IS team at Canonical supports and maintains all of Canonical's IT production services. The team is in charge of running services used by over 60 million Ubuntu users.

As a Senior SRE & Gitops engineer you will drive operations automation to the next level, both in our own private clouds as well as in the public clouds. We do this by utilizing the best of open source infrastructure‑as‑code software, CI/CD pipelines, and Canonical's products for software operation automation.

In addition to defining the infrastructure as code, you will improve Canonical products and open‑source technologies they’re based on by providing critical feedback to developers, submitting bugs, writing pull requests, and collaborating on design and implementations.

You’ll be part of a global team of SREs that work together and support each other to provide the best possible services to our company, Canonical's customers, and the Ubuntu Community.

• Drive the development of automation, Gitops in your team as an embedded tech lead.
• Closely collaborate with the IS architect to align your solutions with the IS architecture vision.
• Design and architect services that IS can offer to the organization as products.
• Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes.
• Automate software operations for re‑usability and consistency across private and public clouds.
• Maintain operational responsibility for all of Canonical's core services, networks, and infrastructure.
• Develop skills in troubleshooting, capacity planning, and performance investigation; set up, maintain, and use observability tools such as Prometheus, Grafana, and Elasticsearch for monitoring and alerting.
• Provide assistance and work with globally distributed engineering, operations, and support peers.
• Be given uninterrupted development time to focus on larger projects and automation of manual tasks.
• Share your experience, know‑how and best practices with other team members in design sessions, mentorship and collaborative work.
• Carry final responsibility for time‑critical escalations.

• A modern view on hosting architecture, driven by infrastructure as code across both private and public clouds.
• A product mindset thriving to develop products rather than solutions.
• Python software development experience, with large projects.
• Experience working with Kubernetes or other container orchestration systems.
• Proven exposure to manage and deploy cloud infrastructure with code.
• Practical knowledge of Linux networking, routing, and firewalls.
• Affinity with various forms of Linux storage, from Ceph to databases.
• Hands‑on experience administering enterprise Linux servers.
• Extensive knowledge of cloud computing concepts and technologies.
• Bachelor's degree or greater, preferably in computer science or related engineering field.
• Able to communicate clearly and effectively in English over email, chat, video or voice calls and in‑person.
• Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate.
• A willingness to be flexible and learn new things quickly.
• Be inspired by the needs of…