Salesforce Administrator

Job Summary

Join to apply for the Salesforce Administrator role at biBerk Business Insurance
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is an Insure Tech start-up located in Downtown Omaha, NE, part of Warren Buffett’s Berkshire Hathaway Insurance Group. biBerk’s mission is to create the most efficient business insurance company by providing a simple user experience. biBerk is underwritten by AM Best Rated A++ insurer with a nationwide footprint in Workers’ Comp, Property & Liability, General Liability, Umbrella, and Commercial Auto coverage.

This role requires deep platform expertise, a proactive mindset, and a strong ability to translate business needs into scalable Salesforce solutions. You will collaborate closely with business stakeholders, admins/developers, and end-users to ensure the Salesforce environment supports organizational goals efficiently and provide production support.

This is a hybrid role that requires in-office work in Omaha, NE.

• Administer and maintain the Salesforce platform, including user management, security settings, data integrity, and system configuration.
• Design and implement automation solutions using Flows, Agents, Prompts, and other declarative tools to improve business efficiency.
• Collaborate with business stakeholders to gather requirements, translate needs into scalable Salesforce solutions, and document configurations.
• Develop and maintain reports, dashboards, and analytics to provide actionable insights for leadership and end users.
• Manage integrations, App Exchange applications, and system enhancements to support evolving business needs.
• Monitor system performance, troubleshoot issues, and ensure adherence to data governance, security reviews and compliance standards.
• Stay current on Salesforce releases and best practices, proactively recommending new features to improve user experience and system effectiveness.
• Support user enablement through training, communication, and ongoing adoption initiatives.
• Provide production support by troubleshooting issues, managing incident resolution, and ensuring minimal disruption to business operations.

• Minimum of a bachelor’s degree in business administration, MIS, or related field required.
• Salesforce Advanced Admin Certified / Salesforce Certified Platform Administrator II.
• Minimum of 5 years of experience in Salesforce Administration required.
• Customer Service/Help Desk experience.
• Understanding of all Salesforce declarative concepts including data models, security models, relationship structures, Flow, case management, etc.

• Medical (PPO/HDHP), vision, disability, and life insurance.
• Enhanced dental plan with orthodontia coverage in addition to a standard plan.
• Generous PTO plan for all benefit-time eligible employees.
• Paid company holidays and 4 floating holidays.
• Paid parental leave.
• Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
• Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
• Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
• Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
• Voluntary benefits that include accident, critical illness, and hospital indemnity.
• Employee discount and rewards program on travel, tickets, electronics, home, and more.

Salary: $80,000-$120,000 per year (final compensation based on qualifications, location, and other factors).