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Technical Support HelpDesk/Support

Client Support Specialist — AI-Powered Troubleshooter

Job in Omaha, Douglas County, Nebraska, 68197, USA
Listing for: ICE
Full Time position
Listed on 2025-12-14
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading financial technology provider in Omaha, NE, is seeking a Client Support Specialist to assist customers using Simplifile products and services. The ideal candidate will have at least 2 years of customer service or technical support experience. Responsibilities include resolving technical issues, documenting customer interactions, and striving for high customer satisfaction. Strong communication and analytical skills are essential for success in this role.
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