IT Manager- Application Development

Job Summary

The IT Manager serves as a technical leader, process evangelist, and people manager for a cross‑functional team delivering multi-platform solutions. This role combines product ownership, agile facilitation, and Dev Ops governance to drive secure, high-quality releases while adhering to ISO/SOC2 standards.

Agile Leadership & Process Ownership

• Act as co-product owner
  , collaborating with stakeholders to define vision, prioritize backlogs, and ensure solutions meet business and security requirements.
• Facilitate Scrum ceremonies (sprint planning, retrospectives, daily stand‑ups), supporting the team to move into a state of self‑organization.
• Champion Dev Ops and CI/CD practices
  , enforcing strict pipelines, automated testing, and audit trails for compliance.

Team Management & Development

• Lead and mentor QA analysts, BAs, architects, and developers, fostering skill growth and accountability.
• Conduct performance reviews
  , resolve conflicts, and align career development with organizational goals.
• Optimize team composition by hiring or restructuring roles to address project needs.

• Embed security controls into all phases of development (design, coding, testing, deployment).
• Mitigate risks by reviewing architecture decisions and third‑party integrations.

Technical Oversight

• Review technical designs for scalability, security, and alignment with business objectives.
• Resolve cross‑team dependencies and resource bottlenecks.
• Troubleshoot critical issues affecting system stability or compliance.

Stakeholder Accountability

• Report progress and risks to executives using metrics (velocity, defect rates, compliance gaps).
• Negotiate scope and timelines with business units while safeguarding technical integrity.
• Escalate impediments requiring leadership intervention (e.g., budget, cross‑departmental conflicts).

• 5+ years in IT leadership managing agile teams (QA, developers, architects) in multi-platform environments.
• Technical proficiency in Dev Ops tools (Jenkins, Gearset, Azure Dev Ops, Git Hub Actions), Salesforce, and CI/CD pipelines.
• Security-first mindset with experience implementing ISO 27001/SOC2 controls.
• Exceptional communication for bridging technical and non-technical stakeholders.

• Family – Fun atmosphere
• Concierge Service
• Outside Vendors for convenience (car detailing, massage, chiropractor)
• Paid volunteer hours
• Health, dental, vision insurance
• Paid maternity/paternity leave
• 8 paid holidays (including your birthday)
• PTO + Flex Time
• Company events/Quarterly outings

• Certifications: CISSP, PMP, or ITIL for governance frameworks.
• Salesforce architecture knowledge (Platform Developer I/II, Certified Architect).
• Deep Agile expertise with certifications (CSM, SAFe) and hands‑on Scrum/Kanban implementation.