Desktop/PC Technician

Job in Omaha, Douglas County, Nebraska, 68197, USA

Listing for: TechDigital Group

Full Time position
Listed on 2025-12-24

Job specializations:

IT/Tech
Desktop Support, IT Support, HelpDesk/Support, Technical Support

Job Details:

Installation and moving of PC equipment as well as preparing equipment for disposal.

Software installation, OS upgrades, antivirus and Windows patch updates.

Printer and other peripheral installation.

Asset management and inventory update.

Troubleshoot, repair, and maintain software applications, OS, printers, peripherals & infrastructure.

Escalation from Helpdesk for OS and application support including in-house, 3rd party applications and market data applications.

Infrequently, the person will have to extend support after office hours (evenings, weekends) to repair systems or troubleshoot problems.

Participate in outage escalation.

Provide vendor escort Floor Support.

Create and maintain support documentation.

Interacting with other support groups (local and global) within the firm across multiple platforms.

Assist Corporate Services with receiving IT equipment from the loading dock, update inventory.

Multimedia support/assistance in town hall setup or office event.

Technical

Skills:

Image a Machine (laptop/Desktop).

Knowledge of SCCM.

DNS and DHCP.

Group Policy.

Experience in configuring the new laptop/Desktop.

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Job Posting Language

Desktop​/PC Technician

Desktop/PC Technician