Sr Product Systems Analyst

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better.

Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

We’re actively seeking a talented Sr. Product Systems Analyst to join our Annuities Product Delivery Team in Newport Beach, CA or Omaha NE
. Relocation Assistance may be provided.

As a Sr. Product Systems Analyst you’ll play a pivotal role in bridging business needs and technical solutions, ensuring successful delivery and ongoing support of innovative annuity products. You will collaborate across departments to lead product implementations, analyze requirements, and drive high-quality system enhancements. You will fill a new role in the Consumer Market Division Technology division. Your colleagues will include fellow Systems Analysts, Software Developers and QA Engineers and other Technology professionals and leaders.

In this role, you will meet stakeholders involved in the Product delivery lifecycle.

How you’ll help move us forward:

• Product Implementation and Support

  • Act as a liaison between Product Design, Technology, and other stakeholders to ensure smooth implementation and ongoing support of products.

  • Own the analysis and documentation of product features, workflows, and performance metrics.

  • Support the rollout of new products and enhancements by preparing implementation plans and coordinating cross-functional teams.

  • Serve as a subject matter expert (SME) for assigned products, providing insights and guidance to internal stakeholders and clients.

• Business and Technical Analysis

  • Translate business requirements into functional specifications for Annuity Administration system changes.

  • Review and validate technical specs provided by technology stakeholders, ensuring accurate representation of product features and design elements.

• Cross-Functional Collaboration

  • Work with QA and Development Team to validate product functionality and ensure alignment with business requirements.

  • Partner with Operations and other stakeholders to ensure readiness for product launches and updates.

  • Communicate effectively with stakeholders to provide updates, gather feedback, and align priorities.

• Test Planning and Execution:

  • Design and execute test plans and test cases for new products, features, and system enhancements.

  • Identify and escalate issues found in testing, track resolution with all stakeholders.

  • Use data fluency and problem-resolution skills to uncover root causes and drive continuous improvement.

The experience you bring:

• 7+ years of experience in Annuity Product support or Business analysis.

• Bachelor’s degree in computer science, Business Administration or equivalent education/experience

• Annuity industry experience and product knowledge (strongly preferred)

• Experience working in any of the Annuity Administration Platform such as FAST, Vantage-One or wmA.

• Strong analytical and problem-solving skills; ability to understand impacts of simple to complex concepts

• Can translate functional requirements into actionable technical specifications

• Ability to manage multiple concurrent initiatives and prioritize effectively in a fast-paced setting, and adhere to deadlines

• Strong verbal and written communication skills

What makes you stand out:

• Advanced degree in Business Administration, Computer Science, or a related field.

• Hands‑on experience in reading and writing SQL programming or other Data analysis tools.

• Certification on Agile methodologies such as CSPO/CSM.

You can be who you are.

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit
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