Project Manager/Scrum Master – Customer Portal
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2025-12-27
Listing for:
Saicon
Seasonal/Temporary
position Listed on 2025-12-27
Job specializations:
-
IT/Tech
IT Project Manager, Systems Analyst, IT Consultant, Technical Support
Job Description & How to Apply Below
Direct message the job poster from Saicon
Duration: 12+ Months Contract
Job SummaryWe are seeking an experienced Project Manager / Scrum Master to lead the delivery of a Customer Portal initiative. This role will manage cross‑functional teams delivering customer-facing digital experiences, ensuring timely delivery, high quality, and alignment with business and customer experience goals.
Key Responsibilities- Lead Agile delivery for Customer Portal development initiatives
, including web and mobile user experiences - Serve as Scrum Master for one or more Agile teams, facilitating daily stand‑ups, sprint planning, reviews, and retrospectives
- Partner with Product Owners, UX teams, and business stakeholders to manage backlogs, priorities, and release plans
- Coordinate dependencies across frontend, backend, Salesforce/CRM, and integration teams
- Track delivery metrics (velocity, burndown, risks, issues) and provide executive‑level status reporting
- Ensure customer security, access control, and compliance requirements are met
- 7+ years of Project Management / Scrum Master experience
- Strong experience delivering customer‑facing portals or digital platforms
- Experience working with distributed onshore/offshore teams
- Experience with Salesforce Experience Cloud / Customer Portals
- Background in UX‑driven or CX transformation programs
Regards,
Anand Swaroop
Email:
URL:
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