Technology Technician

Position: Technology Technician [Starts at $31.74/hr plus benefits]

Location: Assigned OPS Elementary schools

Reports To: Coordinator of IMS User Support

Work Schedule/FLSA Status: 12 Month / Hourly Non-Exempt

Salary

Schedule:

This is a non-negotiated position. Compensation and benefits are administered consistently with District policy. Starts at $31.74/hr plus benefits.

Position

Purpose:

The Elementary Technology Technician manages the deployment, support, and repair of all technology devices and peripherals within a building. Additionally, the Technician acts as the primary point of contact for supporting the various programs and applications used on these devices. The Technician ensures that both students and staff can utilize technology effectively and efficiently.

Essential Performance Responsibilities

• Troubleshoot system issues, perform general computer maintenance and conduct repairs as needed.
• Conduct inventory management of software and hardware assets and supplies.
• Maintain and track usage of computer supplies within the buildings.
• Manage daily operations of building networks and workstations, assess new hardware regularly, upgrade system infrastructure, and maintain a secure computing environment.

Knowledge, Skills, and Abilities

• A minimum of an associate’s degree in computer networking or other related technology field is preferred.
• A minimum of three years of work experience in a technology environment is preferred.
• Networking experience is preferred.
• Proficient in troubleshooting wireless network issues.
• Extensive experience supporting macOS and iPadOS.
• Skilled in providing technical support for Windows OS, Microsoft 365, web browsers, printer setup, and educational software.
• Expertise in managing inventory and tracking computers and other hardware across multiple locations.
• Familiar with and proficient in adhering to software licensing procedures.
• Excellent oral and written communication skills.
• Demonstrated organizational skills and ability to handle multiple projects with strong attention to detail.
• A valid Nebraska Driver’s license and ability to provide personal transportation.
• The skills pertinent to positive human relationships and the ability to work effectively with all staff, students, parents, administrators, and the community.
• Demonstrated abilities and willingness conducive to a continuous quest for quality education.
• Ability to maintain confidentiality at all times.

Additional Duties

Performs other related tasks as assigned by supervisor and other central office administrators as designated by the Coordinator of IMS.

Equipment

This position may require the ability to use basic office equipment such as computers, copiers, and scanners. Must always comply with OPS’s guidelines for equipment use.

Travel

Local travel is required.

Physical and Mental Demands, Work Hazards

• Must be able to respond rapidly in emergency situations.
• Must have organization, time management, communication, and interpersonal skills.
• Work in school building and central office environments.
• Ability to lift up to 50 lbs.

Interrelations

• Contact with personnel within the district and with customers and vendors.
• Will be working under the direct supervision of the department supervisor in order to complete day to day tasks.
• Will be working with a diverse population requiring the ability to handle all situations with tact and diplomacy.
• Must understand and respond appropriately to customer needs and maintain a positive attitude with all customers and colleagues.
• Expected to interact with all internal and external customers in a friendly, professional manner and provide quick, responsive customer service.

Employee Punctuality and Appearance

• In order for schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours during each designated workday, unless the employee has received approved leave.
• Any deviation from assigned hours must have prior approval from the employee’s supervisor or building administrator.
  
  All employees are required to report to work dressed in a manner that reflects a positive image of Omaha Public Schools and is appropriate for their position.

Terms of Employment

This position is treated as a full-time non-exempt classified position. The…