Site Support​/Desktop Engineer

Job Information

Job Title:

Site Support/Desktop Engineer
Req
City:
Omaha
State/Province:
Nebraska
Posting

Start Date:

11/3/25

We are seeking a highly skilled and experienced Site Support Specialist to provide operational, technical, and administrative support at our site. The ideal candidate will have at least 5 years of experience in site support or a related field, with a strong ability to troubleshoot issues, coordinate with cross‑functional teams, and ensure smooth day‑to‑day operations.

• Provide on‑site support for daily operations, including equipment, systems, and personnel needs.
• Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.
• Coordinate with IT, facilities, and operations teams to ensure timely resolution of site‑related problems.
• Maintain inventory of site equipment and supplies; manage procurement and vendor relationships.
• Assist in onboarding and training new staff on site protocols and systems.
• Monitor site compliance with safety, security, and operational standards.
• Document and report incidents, maintenance needs, and performance metrics.
• Support project implementation and upgrades at the site level.
• Act as a liaison between site staff and corporate departments.

• Minimum 5 years of experience in site support, IT support, or operations.
• Strong problem‑solving and organizational skills.
• Proficiency in Microsoft Office Suite and basic IT troubleshooting.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities.
• Familiarity with safety and compliance standards relevant to the site.

• Experience with ticketing systems (e.g., "Service Now").
• Knowledge of basic networking and system administration.
• Project coordination or team leadership experience.

• Mandatory
  
  Skills:
  
  Desktop Support.
• Experience:
  
  1‑3 Years.
• Expected compensation range: $33,000 to $76,000.
• Eligible for Wipro’s standard benefits including medical, dental, disability insurance, paid time off, and other leave options.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities throughout the recruitment and selection process.