Application Support Analyst - NE

Our client, a leading organization in the financial services industry, is seeking an Production Support Engineer Senior to join their team. As a Production Support Engineer Senior, you will be part of the technical support team supporting high‑volume transaction processing applications and upcoming technology initiatives like cloud migration. The ideal candidate will have strong problem‑solving skills, attention to detail, and a proactive approach to technical challenges, which will align successfully in the organization.

We are seeking a seasoned technical professional to provide technical production support for high‑volume transaction processing applications, products, and platforms. The role involves deploying customer care applications, supporting cloud migrations, and ensuring the stability and performance of multi‑tier architecture systems.

• Education: Bachelor’s degree required
• Experience: Minimum 10 years of software development experience using C#, .NET, and/or Java technologies
• At least 3 years of hands‑on experience with cloud platforms
• Strong understanding of multi‑tier architecture applications
• Proficiency in Web Services (SOAP and REST)
• Solid grasp of network concepts
• Experience with Service Now for Incident, Case, Problem, and Change Management
• Familiarity with monitoring tools such as Splunk and Dynatrace
• Scripting skills in Python, Power Shell, and Linux/Unix Shell for automating middleware maintenance

• Knowledge of FTP concepts
• Experience with Control‑M or similar scheduling tools

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!