Production Operator - Card Production

At FNBO, our employees are the heart of our story—and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

As a part of this team you will play a critical role in the success of FNBO and the experience for our customers! How many times a day do we use our credit cards, or debit cards? This role would work within our Embossing team to create credit, debit/ATM and third party cards for FNBO and its affiliates. For these processes, you would be utilizing Entrust embossing and inserting equipment.

In addition, you would also be responsible for assisting on the mail functions of the department, and other duties as assigned. A secure environment is of the utmost importance, this team is under general supervision and continually monitored by security cameras.

Available shift hours will fall between the hours of 4:00am-5:00pm, Monday through Friday. Weekend shifts and shifts outside of the hours listed may be required based on business need.

Check out this video for a day in the life in Central Issuance.

• Operates Entrust MX6000/MX8100 card production machines and DPP software.
• Operates Entrust DX5100 inserting machine.
• Performs normal equipment maintenance functions on all machines, and initiates fixes where appropriate.
• Performs balancing and inventory functions of the plastics assigned to produce.
• Monitors quality control of all computer generated output and informs management of problems.
• Prepares all outgoing credit cards for mailing.
• Researches and updates returned account correspondence.
• Updates accounts with bad addresses using the Embossing Address Change program.
• Receives, sorts, and distributes all returned mail.
• Researches and distributes customer requests for various FNBO products and services to the proper department.
• Adjusts sequence of work within constraints of overall schedules to optimize productivity.
• Personally solves various problems which arise during the workday, which include machine and non-machine problems.

• High School graduate or equivalent.
• Reading, analytical, mathematical and interpersonal skills are required.
• Experience in Production Control Operations is desired.
• Experience using automated inserting equipment, PC experience (Outlook, Word, Excel, TBS), and typing skills are strongly desired.

• We work as a team, you will work closely with the entire Embossing staff and the Entrust service engineers on a daily basis. You will also be expected to interact and communicate with internal and external FNBO customers. Your team depends on you, regular and predictable attendance is required.
• You may have varying scheduled hours depending on your assigned shift. You will be expected to work onsite within our highly secured site in downtown Omaha. Normal maintenance of machines is required to keep them up and running, you will assist with this work.

• Lifting up to 65 pounds (occasional)
• Standing/walking required for majority of shift

It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you’ll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily.

Please note that work location is subject to change based on business needs.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here:

Compensation range (base pay): $35,015.00‑$52,522.00

This position requires compliance with the Payment Card Industry (PCI) security standards. Qualification requirements include meeting applicable financial responsibility, character, credit fitness and criminal…