Senior UX Designer

Summary We’re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with.

We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation  will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience.

Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as “World’s Best Workplaces,” “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.
Description

Job Title:
Senior UX Designer

Location:
Onsite in Omaha, NE

Summary:

We are looking for a Senior UX Designer to join our team. This is a hybrid office model in Omaha, Nebraska. If relocating, you will need to be onsite day 1. This designer will be part of a larger team who works on projects across the organization (Finance, HR, Legal, Engineering, etc).

• User Research & Analysis:
  Conduct user research, interviews, and surveys to understand user needs and behaviors.
• Wire framing & Prototyping:
  Create wireframes, storyboards, and prototypes to communicate design concepts.
• Design & Development
  
  Collaboration:
  
  Work closely with developers and product managers to ensure designs are feasible and aligned with business objectives.
• Usability Testing:
  Plan and conduct usability tests, analyze results, and iterate designs based on feedback.
• UX Strategy:
  Develop and implement UX strategies that align with the company’s goals.
• Visual Design:
  Ensure the visual design is consistent with the company’s brand guidelines. as well as responsive/mobile design
• Experience leading design projects
• Experience providing guidance to development teams to help them execute UX designs
• Experience facilitating workshops with large groups of stakeholders
• Familiar with design systems such as material design
• Experience using a research repository such as dovetail and turning research into actionable findings
• Providing guidance to development teams to help them execute UX Designs
• Ability to use analytics software and analyze data
• Experience presenting to company executives

• 3-7 years of experience in the UX/design space
• Experience with user research quantitative and qualitative
• Experience with Figma design and prototyping software or similar
• Strong written and verbal communication
• Experience designing map applications and working with Geospatial UIS (ideally)
• Experience using a research repository such as dovetail and turning research into actionable findings
• Experience with analytics software to analyze data
• Previous experience presenting to company executives
• Key
  
  Skills:
• Understanding of interaction design principles
• Experience with responsive and mobile design
• Ability to convey ideas through sketches, wireframes, and mockups
• Familiarity with front-end technologies (HTML, CSS, JavaScript)

The base salary range for this position is $85,000-$116,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

The Final date to receive applications for this position is 01/12/2025