Claims Business Analyst

Requires someone with advanced Excel skills, project management, and knowledge of technology testing.

• Analyze and document business processes, workflows, data flows, and business requirements.
• Identify opportunities to improve efficiency, automation, accuracy, and overall process performance.
• Gather requirements for system enhancements and work with developers, vendors, and internal teams.
• Assist with project implementation, testing, and change management activities.
• Develop testing plans, review results, identify issues, and ensure solutions meet business needs.
• Maintain documentation including business processes, procedures, business rules, data flows, and system requirements.
• Support quality assurance initiatives and recommend process or technology improvements.
• Assist with training employees on new or revised processes and technology.
• Monitor industry and technology developments and recommend solutions that may benefit the organization.

• Bachelor's degree in Business, Information Systems, Technology, or related field, or equivalent experience.
• 2+ years of professional experience.
• Strong analytical, problem-solving, and project management skills.
• Advanced Excel and data manipulation skills.

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